Technology
Post Blog: Keeping up with customers
Policyholders are au fait with the world of real-time publishing, so isn't it time the insurance industry caught up? James Mullarney explains.
SMEs: A web of complexity
UK companies are quick to take advantage of technological advances to create new business opportunities, and the industry must get up to speed with the many and varied risks this brings.
Insurance Strategy 2012: Telematics is about the customer, not the insurer
Telematics needs to be about the customer rather than the insurer, according to Ian Hughes, Consumer Intelligence chief executive.
Carole Nash and Lumley Jacobs extend partnership to Ireland
Carole Nash and Lumley Jacobs will launch forensic coding systems in Ireland this October.
Lockton launches technology practice
A new operation focused on technology and intangible risks has been set up by Lockton.
NHS pilots QBE's telematics system
North East Ambulance NHS Foundation Trust has joined forces with QBE's motor risk management team to pilot a telematics system.
Market moves: High-profile changes at Allianz, Zurich and Towergate
The industry witnessed a number of major departures this week with Chris Hanks, Karl Bedlow and Nick Houghton leaving their roles at Allianz, Zurich and Towergate respectively.
Post Blog: Sufficient permission
What are the ethical questions posed by insurers' potential use of social media to gain more information on customers? Ralph Savage talks to Post Online.
BMS reinforces global expansion with Sequel technology deal
Specialist broker BMS has moved to support its expanding international presence by appointing Sequel to run its insurance and reinsurance broking systems in the London market, the US and Bermuda.
Post Blog: Learning from Merlin
What went wrong at Merlin, and can its rivals benefit from the firm's demise? Mark Colonnese talks to Post Online.
Ageas mobilises anti-fraud database for motor book
Ageas has signed up to an anti-fraud database for underwriting and claims management in its motor book.
Avantia rebrands non-standard home product
Online non-standard home insurance provider Avantia has revamped its Home Protect product in a bid to effectively communicate the benefits of immediate online cover to people, no matter their circumstances.
Laptops and televisions top the bill for most fraudulently claimed items
Bogus claims for lost, stolen or damaged iPhones have risen by 100 fold over the past two years, according to VFM Services.
Confused launches 'Motor Mate' app in bid to boost telematics sales
Bosses at Confused hope to drive up interest in telematics technology among young motorists, following the launch of a smartphone app which rewards good driving with cash back prizes.
Social media: Facebook is your friend
Social media has allowed insurers to learn more about the risk profiles of their policyholders, but could, and should, this information be used to compile quotes?
Inter Resolve teams up with Aquarium Software on claims management
London-based insurance mediation business Inter Resolve has signed up insurance claims management solutions firm Aquarium Software to help improve its claims handling processes.
Lloyd's and technology: London stalling?
Will the wider use of tablet and smartphone technology in Lloyd's and the London market help retain its place as a major global insurance hub? Mark Kirpalani finds out.
Wunelli launches driving simulator app
Telematics insurance business Wunelli has launched a smartphone safe driving simulator app which allows young motorists to test their driving skills and determine whether they can save on car insurance.
Market moves: MGAs the main movers as three firms make new hires
While the Managing General Agents Association made the trade press this week, MGAs followed suit with several new hires at Pioneer Underwriting, Asta and Sagicor at Lloyd's.
Interview: Jelf’s Phil Barton - shooting to success
Phil Barton's football career was cruelly cut short, but that didn't stop him reaching the insurance big league. The Jelf insurance chief executive explains how, in the past two years, his tactics have transformed the firm, and outlines his goals for…
Motor claims solutions provider signs technology deal with Groupama
Audatex UK has agreed to work in partnership with Groupama Insurances to implement a web-based technology platform designed to improve the company's motor claims processes.
Endsleigh teams up with Open GI
Endsleigh Business Insurance Services has begun using technology firm Open GI's new software platform which produces policy quotes in minutes.
Outsourcing: Shall we take this outside?
The multi-billion pound business process outsourcing industry is gaining favour with the insurance industry - and it is about much more than just offshore call centres
Roundtable: Future Technology - How can insurers keep pace with technology?
The onward march of social media and mobile technology pose imminent challenges for insurers over utilising publicly available data, not to mention much more radical prospective shifts in risk transfer on the horizon