Technology
Expertise Live Video: The fight against fraud
The second Expertise Live event, held in association with Zurich, focused on fighting fraud in personal lines motor business.
Telematics Expo: Magic number is 200 says Aviva
Telematics can reliably predict the future driving style of a customer after 200 miles of use according to Aviva's GI partnerships and business development director Simon Warsop.
Market Moves: Ecclesiastical, Hiscox and Mitsui Sumitomo lead the way in busy week for insurers
This week saw a host of major insurers complete hires in business areas ranging from sales to claims. Among the firms leading the recruitment race were Hiscox, Ecclesiastical and Mitsui Sumitomo. Elsewhere, while the broking sector registered little of…
Telematics: Taking the wheel?
Will plans by car manufacturers to fit telematics black boxes to new vehicles see them become major players in the motor insurance sector?
View from the Top: Understanding risk is crucial
The volatile economy, supply chain interdependency and the voracious appetite of regulators and politicians mean today’s organisations face very different risks to their predecessors.
Telematics Expo: Insurers must ease drivers’ data privacy concerns
Insurers’ self-interest in launching telematics products has fostered consumer fears about data privacy, according to the founder of telematics firm Ingenin.
Telematics Expo: Citroën sales head acclaims DLG young driver deal
Telematics has put free insurance back on the table for young drivers, according to Citroën head of sales programmes Jeremy Smith.
Personal Lines Brokers: Fresh tactics
With the rise of aggregators bringing their very existence into question, how are personal lines brokers changing their approach to ensure they stay relevant and needed?
Xchanging launches mobile salvage sales service
Technology services provider Xchanging has launched a mobile service that provides end-to-end management of salvage sales for the insurance market.
Post Claims Club: London market should follow other sectors’ lead in implementing standards
The London market could benefit from the introduction of a road traffic accident portal-like electronic system with fixed timelines and costs consequences for delays in decision making, according to Martin Thomas, chief claims officer at Aon Risk…
Video chat firm targets insurers with facial recognition software
The company behind a new online facial recognition technology has claimed insurers that sign up to use the software will make significant savings by reducing fraud and winning back market share from aggregators.
Critical infrastructure vulnerable to hacking
Infrastructure systems are increasingly susceptible to wireless hacking attacks according to security consultancy Digital Assurance.
Quindell enters North America through acquisition
Quindell Portfolio has entered the North American insurance market through its acquisition of software as a service-based provider Iter8 in a deal worth £20.8m.
Expert Analysis: Making changes
Price comparison sites are making changes to the way they operate, embracing telematics and moving into new product lines.
View from the Top: Take risks on bright young things
My two-year-old can’t talk yet, but he can give me a tutorial on the use of my iPad. There is more to this statement than a reflection on my ability to use handheld computers.
In Series: Balancing act
Personal lines insurers must be careful to ensure their desire to harness the power of data doesn’t get in the way of treating customers fairly.
Market Moves: Bluefin makes two key hires, while it was a busy week for insurers too
In a week in which cross-industry recruitment arrived thick and fast, Bluefin was the firm flying the flag for the broking sector, having announced two key hires in the form of a non-executive chairman and a head of high net worth. Not to be outdone by…
In Series: Personal Lines: Proceed with caution
As well as the benefits offered by increased data usage, personal lines insurers must consider its many pitfalls.
Brokers can trade completely online with Allianz Commercial offering
Allianz Commercial has launched a full-cycle business model which will enable brokers to trade completely online.
Capita launches London market risk capture programme
Capita Insurance Services aims to improve efficiency in the London market by applying its market level risk capture programme already used by managing agents with service companies in Singapore.
Xchanging launches free London wi-fi
Xchanging has begun the roll-out of free wi-fi access throughout the City of London with the firm’s Leadenhall headquarters leading the way.
Markel moves to single tech platform
Markel has streamlined its business processes by replacing several back office systems with a single business platform.
In Series: Personal Lines: The good old days
Insurers now benefit from data usage that allows them to tailor prices from hundreds of categories. But this wasn’t always the case.
View from the Top: Crucial differences
Technology firms that fail to grasp the differences between PI and E&O insurance put themselves at risk, says David Legassick.