Over the last year or so, while the focus has been on the credit crunch, a quiet revolution has been taking place in the way the insurance industry delivers its service. Modern service delivery is increasingly reliant on (and influenced by) the…
David Cross joins from Homeserve
Lloyd's insurer implements Guidewire technology.
Online tool to help brokers manage client portfolios
SPSS software used to analyse individual attitudes and behaviour.
Fraud investigations are often hampered by traditional methods of recording and transcribing interviews. Simon Jones examines the advances made in digital recording and explains how this could help insurers cut fraud bills.
Motor insurers have faced a barrage of bad publicity over the costs associated with spreading premium payments over a year, rather than in one lump sum. Jakki May reports on the issues.
Market not viewing technology as a business differentiator, HP research reveals.
At least 12 new MGAs to launch in London this year, Total Objects predicts.
Iain Ainslie will be based in London
Peter Presland joins broker in non-executive role
New policy to be underwritten by Ace
Tool to enable claims via mobile phone
Insurer to use software throughout European operations
Ms Eagles joins from Axis Capital to establish new media division.
With insurers facing many challenges, no two are in the same situation. Richard Collard and Tony Boobier report on how firms are unlocking the value in their data and bringing together existing technology intelligently.
Forward-thinking companies are exploiting new technology platforms — such as the Iphone — but are insurers aware of these opportunities and what are they doing to embrace them, asks Tim Tribe.
Broker due to go live in New Year