News
Most trusted insurers across personal lines revealed
Consumer trust in insurance providers has risen for the third consecutive wave, according to Fairer Finance.
Jensten CEO Organ exits with Buesnel named successor
Rob Organ is to step down as CEO of Jensten Group, with Clive Buesnel appointed as his successor from 2 November 2026, subject to regulatory approval.
Admiral covers plug-in solar as one in five consider purchase
Admiral has confirmed its home insurance customers will be covered for plug-in solar panels as standard, after research revealed one in five UK adults are considering buying the technology.
Sapiens CTO warns insurers against costly AI ‘sledgehammers’
The insurance industry must learn from powerful yet costly “sledgehammer” frontier artificial intelligence models amid tokenisation concerns, according to Sapiens’ chief technology officer Glen Ceniza.
Insurance Museum seeks permanent home as Bank exhibition opens
The Insurance Museum is still searching for a permanent home nearly a decade after plans for a repository first began and as it opens an exhibition at the Bank of England.
Sapiens’ Hannay says AI progress requires firms to hire ‘disrupters’
The industry must find disrupters with divergent thinking to work alongside people with years of experience as AI continues to develop, believes Sapiens’ chief revenue officer James Hannay.
Sapiens’ Wheeler says ‘cultural change’ drives AI innovation
Leadership, teams, and staff have had to be reimagined to facilitate technological innovation, to better relationships with clients, and to enable ‘AI disrupters’ said Sapiens’ CEO Paul Wheeler.
Beazley confirms redundancies
Unrelated to the Zurich acquisition, Beazley has made a small number of redundancies, Insurance Post can reveal.
Markel UK targeting SMEs with cyber offering
Markel UK has launched a standalone cyber product, specifically aimed at UK SMEs.
FCA outlines next steps with delegated authority deep dive
The Financial Conduct Authority is preparing to take a closer look at delegated authority arrangements, with an information request being sent out to get a clearer picture of how outsourcing is being used across the insurance market.
FCA vows to keep pressure on premium finance APRs
The Financial Conduct Authority has said it will “continue to put pressure” on companies offering premium finance in a bid to continue lowering annual percentage rates after revealing the impact its enforcement action has had so far.
ABI alliance targets G20 presidency focus on protection gaps
The Association of British Insurers has joined forces with its Australian, Canadian and New Zealand counterparts in a new alliance that aims to tackle protection gaps and help shape the UK’s G20 presidency.
Axa reduces claims middlemen with repair network
Axa has begun working to reduce the number of people involved in the claims process through the launch of the Building Repair Network.
Insurance fraud hits £1.34bn as criminals pursue higher-value claims
Insurance fraudsters are targeting bigger payouts, with insurers detecting £1.34bn worth of bogus claims in 2025, according to new figures from the Association of British Insurers.
Howden chair steps down as listing edges closer
Howden has revealed that Dominic Collins will step down as executive chairman after 11 years in post.
Cowbell launches AI agent to help SMEs tackle cyber risk
Cowbell has launched an artificial intelligence-powered risk adviser designed to help small and medium-sized enterprises identify and address their cyber risks.
Councillor demands clarification around Admiral job cuts
Swansea’s council leader has written to Admiral UK CEO Alistair Hargreaves demanding clarification around the firm’s 500 job cuts, as thousands of employees are still left in the lurch.
John Neal reveals new role following Lloyd’s investigation
Former Lloyd’s of London CEO John Neal has resurfaced as non-executive chairman at risk intelligence firm LUSYi, following the conclusion of the Lloyd’s investigation into his conduct.
Policy Expert reshapes top team for end of insurance cycles
Policy Expert has reshaped its senior leadership team as it prepares for what CEO Steve Hardy believes could be the end of the traditional insurance cycle.
Lady Mayor warns culture is outpacing regulation
Lady Mayor of the City of London Dame Susan Langley has said firms are over-interpreting the watchdog's rules, and that leaders must be braver as uncertainty grows
Insurance needs to tap into agentic AI to evolve
Insurers should begin implementing agentic AI to help remove friction along the claims journey to save costs and better serve clients