Technology
Time to make it easier to pay for insurance
Andrea Dunlop, non-executive director of Access PaySuite, points out if you want brand loyalty and repeat custom, then you need to make it easier for customers to pay for insurance.
How Blueprint Two will transform insurance
Post Podcast: Insurance has moved from parchment, to paper, to PDFs in the last few hundred years and Blueprint Two will hopefully help the sector transition towards frictionless processing, according to Rob Myers, operations director of the Lloyd’s…
British Insurance Technology Awards shortlist 2024 announced
Today Insurance Post can reveal the shortlist for the 2024 British Insurance Technology Awards.
Tech transformations wont work ‘if the tail is wagging the dog’
Two years on from being brought in to oversee Direct Line’s online transformation, the insurer’s chief information officer Ash Jokhoo has outlined how work to develop an end-to-end digital claims process is going.
Zurich reveals it has found more than 160 use cases for AI
Zurich has deployed more than 160 artificial intelligence-powered solutions across its business around the world, the insurer’s group chief information and digital office Ericson Chan has said.
Insurtechs partner up to tackle ‘unaffordable’ SME cover
Blip’s CEO shares how the business has partnered with Wakam to “disrupt the status quo” and provide competitively priced and easy to understand small business insurance.
Big Interview: R;pple Suicide Prevention’s Alice Hendy
Tom Luckham sits down with R;pple Suicide Prevention founder and CEO Alice Hendy MBE to discuss her career so far, mental health in insurance, and of course, West Ham United.
R;pple to expand suicide prevention tool to other harmful searches
R;pple, a tool that picks up on harmful searches related to suicide, will expand its reach to other harmful searches, co-founder and CEO Alice Hendy told Insurance Post.
And the insurance Oscar goes to...
Ahead of the 96th Academy Awards, better known as the Oscars, Alex Nicoll, UK head of media and entertainment at Sedgwick, considers how the ceremony will shine a spotlight on the incredible potential of virtual production and serve as a reminder of the…
Esure addresses issue with renewals and quotes
Esure insists an issue with the £141m digital transformation that resulted in the provider temporarily being unable to offer renewals to some customers has now been fixed.
Zurich’s Jonathan Davis on debunking AI myths
View from the Top: Jonathan Davis, data science lead at Zurich UK, offers his take on the big questions on artificial intelligence.
Lack of motor risk data leading to ‘inconsistent’ pricing
Thatcham Research and LexisNexis Risk Solutions have partnered to address the issues caused by the advancing complexity of vehicle technology and its associated data, Insurance Post can reveal.
Is technology the solution to underinsurance?
Rebecca Fuller, managing director and global fixed asset advisory services leader at risk advisory firm Kroll, explains why without technology insurers and brokers haven't got a hope in hell of knowing whether a property is underinsured.
How green parts help insurers meet EU requirements
Analysis: Tom Luckham explains why the European Union's Corporate Sustainability Reporting Directive is pushing motor insurers towards even greater use of green parts.
Diary of an Insurer: Aurora’s Lauren Stables
Lauren Stables, head of digital trading at Aurora, works on the start-up MGA’s next product launch, shares ideas with brokers and providers while also mucking out her horses and playing ball with her four dogs.
British Insurance Awards deadline for entries is 1 March
The clock is ticking to enter the 2024 British Insurance Awards – all entries must be submitted by the 1 March deadline.
Why insurers should commit to a fresh start with new code
Rather than overhauling legacy systems, Andrew Harrington, chief information officer at Ripe, says insurers should invest in building greenfield technology stacks.
Tysers on the necessity for ‘data-driven’ transformations
Steve Jolley, chief information officer at Tysers, shares how the company transitioned from a traditional to a “truly data-driven” digital insurance platform with low-code.
Nigel Walsh named global head of insurance at Google Cloud
Walsh revealed in a LinkedIn post that he was starting his “next chapter at Google Cloud”.
SSP in a ‘process’ to rebuild trust with clients
Following a data breach in November 2022, as well as other disruptions over the past few years, SSP has been investing in its security measures and is currently in a process to rebuild trust within the industry
Admiral partners with Google Cloud for new products
Admiral has struck a deal with Google Cloud, which will see the technology giant host the provider’s policy management and billing platforms plus use generative artificial intelligence to produce new products and services.
Why AI isn’t the silver bullet for the insurance industry’s problems
Artificial intelligence cannot remove all the manual work for insurers, warns Piers Williams, insurance lead at AutoRek, as using these solutions without human input runs the serious risk of introducing error.
Post launches new Benchmarking Service
Insurance Post’s unique service will benchmark UK insurers’ strategies across key areas, including claims, fraud and technology.
LMA CEO Cameron on the London market’s digital transition
Trade Voice: As Blueprint Two efforts gain momentum, Sheila Cameron, CEO of the Lloyd’s Market Association and chair of the London Market Group’s Data Council, reflects on the opportunities ahead for her organisation’s members in 2024.