Esure addresses issue with renewals and quotes
Esure insists an issue with the £141m digital transformation that resulted in the provider temporarily being unable to offer renewals to some customers has now been fixed.
Customer testimony seen by Insurance Post, including a complaint flagged in The Guardian, has revealed Esure has been unable to offer auto-renewals to its existing customers citing “an upgrade of our
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Devil is in the detail for CrowdStrike outage claims
Last week’s global IT outage could produce insurance losses of up to $1.5bn, though how policies will respond remains uncertain.
Cuvva CEO on achieving profitability in a turbulent insurtech space
In its 2023 annual report, the car sharing insurtech revealed it was able to go from a £6m loss in 2022 to £3.8m adjusted profit in 2023.
Why EU’s rules represent critical cyber milestones for insurers
Given today’s interconnected insurance ecosystem, Thomas Brogger, regional vice president of Sapiens, recommends providers pay close attention to the European Union's Digital Operational Resilience Act before it takes effect in January 2025.
Insurers brace for global IT outage claims
Last week’s global IT outage is expected to lead to insurance claims, with companies across the sector closely monitoring its impact.
Is Labour the key to a telematics renaissance?
News Editor’s View: With the newly elected Labour government determined to fix and address motor insurance premiums, Scott McGee asks if telematics hold the key to pushing down the price of cover.
LexisNexis accused of price increases despite limited product improvements
A source has told Insurance Post that they have seen prices for Thatcham's motor data increase by around 60% since the partnership with LexisNexis was announced earlier this year, despite very few of the promised improvements coming through.
60 Seconds With... Xceedance’s Leo Lockwood
Leo Lockwood, client partner for EMEA at Xceedance, would like to travel back in time to have his mind blown by the prehistoric era and is inspired by Buzz Lightyear to go to infinity and beyond.
Q&A: Sara Newell, Moneysupermarket
Sara Newell, commercial director of insurance at Moneysupermarket, reflects on whether Amazon’s exit will put others off challenging price comparison websites plus how the business is helping providers adhere to the Consumer Duty.