Recruitment
Throwback Thursday: Young men hunted; CII overhaul
Insurance Post’s Throwback Thursday steps back in time to February 1971 to remind you what was going on this week in insurance history when a recruitment agency was seeking young men and the Chartered Insurance Institute’s qualifications were being overhauled.
And-E claims expansion prompts Newcastle hiring spree
Aioi Nissay Dowa Insurance Europe plans to increase its UK claims headcount by 30% by the end of 2026, as part of the expansion of its Newcastle-based Claims Centre of Excellence.
Diary of an Insurer: Gallagher’s Cheryl Phillips
Cheryl Phillips, regional managing director of the South West for Gallagher, criss-crosses the region, integrates new teams, catches ups with clients, spots talent and enjoys a well-earned office Christmas party.
Broker Forecast for 2026
Brokers are bracing for a soft but fiercely competitive market in 2026 shaped by economic pressures, rapid digitalisation and widening technological divides.
MGAs Review of the Year 2025
2025 was a landmark year for MGAs, marked by record growth, major partnerships, technological innovation and expanding global reach, even as soft market conditions and pricing pressures tested resilience across the sector.
Big Interview: Rhys Thomas, Thomas Carroll Group
Rhys Thomas, CEO of Thomas Carroll Group, speaks to Insurance Post about life as an employee-owned trust, and why he’s focusing on people growth instead of M&A.
Big Interview: Donna Scully, Carpenters Group
Donna Scully, director and co-owner of Carpenters Group, discusses with Insurance Post the challenges of her upbringing and its positive impact in ensuring both her business and personal causes are approached with kindness.
Diversity & Inclusion in Insurance Award winners revealed
Tara Foley, CEO of Axa UK & Ireland, has been named Diversity & Inclusion Leader of the Year at Insurance Post’s Diversity & Inclusion in Insurance Awards 2025.
Five insurance trailblazers to celebrate on International Men’s Day
Editor’s View: Ahead of International Men’s Day on Wednesday (19 November) Emma Ann Hughes reflects on the male trailblazers who are reshaping the insurance industry by leading with empathy, allyship and action.
Big Interview: Paul Greensmith and Jodie Kaufman Davis, HW Kaufman
After plenty of acquisitions over the years, HW Kaufman international CEO Paul Greensmith and group co-president Jodie Kaufman Davis sit down with Harry Curtis to discuss plans to turn the group’s international businesses into a broking and underwriting…
Nearly a third of young professionals looking to abandon insurance
Nearly a third (29%) of early career insurance professionals are considering leaving the sector, according to research from specialist insurance creative agency Free.
AI forces brokers to rethink recruitment and client care
Phil Williams, group chief commercial officer and managing director of retail at Clear Group, has warned brokers that artificial intelligence means they need to rethink how they recruit talent.
Insurance job numbers bounce back after Covid
The number of financial services and general insurance jobs in the UK has increased 5% in the last decade, led by London and Wales, while regions like Yorkshire and Midlands seeing fewer hires or stagnation.
Q&A: Brett Sainty, BLW Insurance Brokers
Brett Sainty, CEO of BLW Insurance Brokers, shares how he intends to double the business in the next five years plus what differentiates it from the consolidators.
Insurance pay gap persists as Cardiff and Newcastle trail London
In the last decade, the number of general insurance jobs in Wales and Northern Ireland has grown more than in other regions but pay remains far behind the salaries achieved in London - exposing deep regional divides for employers to navigate.
Dive In proves insurance superheroes no longer need masks
Editor’s View: Insurance once rewarded only Superman-style displays of strength, but as Emma Ann Hughes observes, this year’s Dive In shows the sector now thrives when Clark Kent qualities are embraced.
Big Interview: Mark Lomas, Lloyd’s
Mark Lomas, head of culture at Lloyd’s of London, reflects on the market’s diversity achievements so far, and where the work is far from done.
Smashing the class ceiling in insurance
Damisola Sulaiman examines why social mobility data and initiatives remain patchy in insurance and how recruitment and culture need to change to smash the sector's class ceiling.
Diversity and Inclusion In Insurance Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Diversity and Inclusion In Insurance Awards.
Big Interview: Ajay Mistry, Insurance Cultural Awareness Network
Ajay Mistry, co-founder and co-chair of the Insurance Cultural Awareness Network, discusses with Insurance Post the need for thenet work to evolve in the current climate, and how it intends to become a “business-critical partner” to the industry.
Viral sign-holding graduate secures Howden internship
Alexander Mani, a job-seeking economics graduate who stood outside the Lloyd’s building for 10 hours holding a self-advertising sign this summer, has secured an internship at Howden.