Loss adjusting
Crawford appoints new global president of Global Technical Services
Crawford & Company has appointed Andrew Bart as global president of its Global Technical Services division.
Director of Content's comment: Insurance dynasties - Who will be the next predator?
“Extraordinary animals, each in a heroic struggle against rivals and against the forces of nature, fighting for their own survival and for the future of their ‘Dynasties’."
Roundtable: The new wave: time to disrupt the disruptors
The insurance sector must remain vigilant to challengers, be they data giants like Google and Amazon, or nimble insurtechs. Especially given that some already hold such rich data. So how can incumbents take on potential usurpers? Is now the time to take…
Analysis: Making mining work
The mining industry is facing a shrinking pool of project managers but improved project management software, what impact is this having on the industry and its insurers?
Analysis: Business interruption after Salisbury: Poisoned policies?
The fallout of the suspected attempted chemical murder in Salisbury has exposed the intricacies of business interruption policies
Harris Balcombe sees investment from three partners
Harris Balcombe has seen investment from three equity partners to bolster its growth plans.
Interview: Ian Muress, Sedgwick International
Having left Crawford in April 2017 after 15 years at the firm, Ian Muress resurfaced in January as CEO of Sedgwick International, a claims business he describes as the largest of its kind "on the planet". He spoke to Jonathan Swift about why people…
Analysis: Renovation fires - Learning from history
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Questgates reveals growth plans after joining VRS
Questgates has revealed it will hit revenue of £22m next year as it joins VRS Adjusters.
McLarens secures alternative private equity backing
McLarens' largest private equity backer has sold its stake in the company.
Updated: Ardonagh sells Direct Group's claims businesses to Davies
The Ardonagh Group has agreed to sell Direct Group’s claims businesses to loss adjuster Davies for up to £36m.
Blog: Flood claims involving children
A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…
Supply chain focus: How TPAs view the changing landscape
Supply chain procurement continues to evolve against a backdrop of consolidation among both insurers and third party administrators. Edward Murray looks at how tendering is changing from the demands on suppliers to the length of partnerships
Supply chain focus: Aligning cultures when choosing partners
With an increasing focus on CSR and technology, choosing partners that can align with an insurer's core values has arguably never been more important. Edward Murray looks at the factors supply chain managers now consider important when choosing the…
Blog: Loss adjusters are developing new skills to tackle escape of water claims
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
Aviva Ventures leads $5.4m investment round in Shepper
On-demand inspections start-up Shepper has raised $5.4m (£4.1m) in a series A round led by Aviva Ventures and Norwegian Idekapital Fund 1.
Sedgwick eyed by private equity in potential $6bn deal
Claims firm Sedgwick could be snapped up by private equity group Carlyle for $6bn, it was reported.
Analysis: How Amazon could make waves in claims
With talk abound of a possible Amazon entry into insurance distribution, what could an Amazon entry into claims look like?
Heatwave leaves homes a tinderbox as fire claims rise
The heatwave that engulfed the UK in July led to a 62% increase in fire claims, according to a loss adjuster firm.
Blog: Heatwave causes subsidence claims to spike
Insurers should brace themselves for higher subsidence claims volumes, explains Sne Patel, head of subsidence at Crawford & Company.
This week in Post: Insurance industry captures the heart and mind of at least one Millennial
Two years ago, when I told my friends that I got a job as an insurance journalist, they were baffled. They still are.
Q&A: Malcolm Hyde, CILA and FUEDI
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Rising Star: Ryan Field, Morgan Clark
Ryan Field is a loss assessor and found being thrown into a surge situation challenging but good experience
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built