Fraud
Roundtable: Combatting exaggeration and fraud in household claims
Post, in association with LexisNexis Risk Solutions, recently gathered experts together to discuss why consumers might be motivated to commit household fraud and how insurers can address this. By identifying those policyholders attempting to game them at…
Review of the Year 2021 – Claims and legal
Post spoke to loss adjusters and lawyers to get their thoughts on the highs and lows of 2021.
Vox Pop: Regulation 20 years on from the FSA coming to power – part two
The Financial Services Authority came into force on 1 December 2001. In this anniversary month, in the second of a two-part vox-pop series, Post asks compliance experts for their thoughts on topics including the accountability of the Financial Conduct…
Podcast: What next for the OIC portal?
In the second of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the period from 31 May to 31 August.
Podcast: Reflections on the initial OIC portal data
In the first of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the first three-month period.
Intelligence: Fine art - Putting insurers in the picture
Fine art is a very traditional and discreet market, with lack of data making it hard to price risk accurately. Valerie Hart explores how IT solutions could lead to greater transparency and insurers making more informed decisions.
Spotlight: Why personal lines brokers should make claims a USP
As the heart of the insurance experience, Steve Molloy, director of commercial sales at AX, argues claims offer real opportunities for forward-thinking brokers to steal a march on their rivals.
Intelligence: Deepfakes – the next cyber threat?
Recent technological advances and increased dependence on video-based communication have accelerated the ability for fraudsters to create realistic audio and video fakes, also known as deepfakes, using artificial intelligence learning. Post investigates…
HDI in London market launch; Marsh teams up with Pedalsure; Zurich UK bolsters healthcare offering and BMS in Tysers swoop
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: Improving quote conversion, retention and profitability in the personal lines market
Adding online payments and ensuring consistent service could be a key differentiator for insurers in winning new business and retaining existing customers. At a recent roundtable sponsored by PayPal an expert panel discussed the need for simplicity and…
Spotlight: Application fraud - Intelligence and a united front bring progress
With a rise in application fraud post-Covid being widely reported, Rachel Gordon asks insurers and brokers how they are using the art of data science to make sure honest policyholders do not suffer.
Spotlight: Application fraud - Ghost busting – email intelligence can help combat insurance application fraud
Email addresses are a unique global identifier that could play an increasing role in combatting application fraud, argues James Burton, senior director of insurance product management for UK and Ireland, LexisNexis Risk Solutions
Spotlight: Digital culture – Claims - the genesis for digital transformation and cultural change
Tim Evershed speaks to insurers about whether there are any digital skills gaps in claims departments, and if so, how they can be filled
Entries open for Post's new video series competition, Insurance Then & Now - Risk Through the Ages
Insurance Post has teamed up with Verisk to launch a new video series competition, Insurance Then & Now - Risk Through the Ages.
Insurance Live 2021 Claims panel session – Fraud: How can insurers best prepare for future trends?
There is a lot of talk about how the pandemic might impact insurance fraud trends.
Don't miss Admiral, Allianz, Axa, QBE, RSA, Zurich and more at the Insurance Post Live Claims Event - On demand now
This year’s Insurance Post Live Claims Conference is now available on demand, bringing you cutting-edge content to your screen.
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.
Treasury committee seeks answers from big tech firms on economic crime
Treasury Select Committee chair Mel Stride MP has written to Google, Ebay, Facebook and Amazon with a series of questions relating to their policies and actions to combat economic crime, prevent fraud and protect consumers.
Blog: An insurance fraud reset is needed
The way that the industry approaches fraud needs to continue to evolve, argues Handl Group chief commercial officer Chris Chatterton.
Highway Code changes risk 'unintended consequences' for commercial motor
Insurers and lawyers have warned of 'unintended consequences' for lorry drivers and fleet underwriters from next year's Highway Code revamp.
Q&A: Julian Radcliffe, Art Loss Register and Watch Register
Julian Radcliffe, founder and chairman of the Art Loss Register, explains how the Watch Register – the ALR's dedicated service for the watch trade – is working with insurers and law enforcement to find stolen watches and catch thieves and fraudsters.
Aviva and LV join Ebay green parts push; Davies buys Asta; Marshmallow becomes latest UK insurtech unicorn; and Covea backs new pet insurance alternative Animor
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Shift Technology co-founder and chief scientific officer Eric Sibony on the future of automation and ‘autonomy’ in claims handling
Claims automation has been described as the Holy Grail of insurance as it can provide a clear point of differentiation in a competitive market, while delivering significant efficiency savings for insurers. Insurance Post spoke to Eric Sibony, co-founder…