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Podcast: Reflections on the initial OIC portal data

Martin Milliner, director of claims, LV

In the first of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the first three-month period.

Post content director Jonathan Swift is joined by LV claims director Martin Milliner, pictured above, and Carpenters Group director Donna Scully to discuss whether the number of unrepresented claimants (4331) is line with what was expected, and what the data tells us about the future direction in terms of claims including an uplift for exceptional injury and circumstances.

The trio also chat about why so few claims (436) had been settled by the end of September, whether it has been a success and the panel’s views on what has surprised them the most during the first three months.

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