Review of the Year 2021 – Claims and legal

review of the year claims 2021

Post spoke to loss adjusters and lawyers to get their thoughts on the highs and lows of 2021.

What was the high point of 2021 for the insurance industry?

Neil McKinley, president of the Association of Personal Injury Lawyers: “Collaboration between claimants

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Trans-Atlantic collaboration key to tackling AI fraud

Mike Brown, partner and head of fraud at law firm Weightmans, discusses how with the Insurance Fraud Investigators Group voting to form a UK chapter of the International Association of Special Investigation Units, trans-Atlantic collaboration is key to mitigating the rising threat of artificial intelligence fraud.

What has driven loss adjuster start-ups to near extinction?

Content Director’s View: The beginning of the century saw a number of loss adjusting start-ups fueled by entrepreneurial managers and teams determined to go it alone and forge their own paths outside of the incumbent ‘big boys’ but of late these new ventures are as rare as hen’s teeth. Jonathan Swift examines what has happened.

Q&A: Chaz Perera, Roots Automation

Chaz Perera, CEO and co-founder of Roots Automation, tells Insurance Post about the firm’s generative artificial intelligence model specially trained for insurance InsurGPT and the challenges in the industry this technology is primed to solve.

Housing shortages force insurers to think creatively

View from the Top: Megan Dunford, head of large and complex property claims at Zurich, discusses the growing challenges in sourcing alternative accommodation for displaced customers amid rising costs and supply shortages.

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