Spotlight: Application fraud - Ghost busting – email intelligence can help combat insurance application fraud

Ghost

Email addresses are a unique global identifier that could play an increasing role in combatting application fraud, argues James Burton, senior director of insurance product management for UK and Ireland, LexisNexis Risk Solutions

James Burton, senior director of insurance product management for UK and Ireland, LexisNexis Risk Solutions

The rising problem of insurance application fraud and ghost

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Better motor claims are no accident

As motor insurers reassess their claims offering in light of Consumer Duty, better accident management provision offers a clear route to improved efficiency and customer service, says Steve Molloy, director of commercial sales, AX Motor Assist.

Evolving the insurance claims supply chain

The post-Covid world has thrown a wrench into the well-oiled machines of insurance claims. A persistent lack of resources – from car parts to building supplies – is causing delays and frustrations for both insurers and policyholders. In this environment, traditional supply chains are being put to the test. Izabela Chmielewska reports.

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