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Insurance Live 2021 Claims panel session – Fraud: How can insurers best prepare for future trends?

There is a lot of talk about how the pandemic might impact insurance fraud trends.

In this session an expert panel discuss the following questions:

  • How fraudsters are evolving their scams using new technologies
  • Swimming faster than the sharks - how can insurers fight back and adapt to evolving fraud?
  • With people being the weakest link in the security chain how can we ensure we combat social engineering
  • What are the major sources of fraud? And what are the emerging threats?
  • Integrating anti-fraud intelligence through the underwriting and claims processes


Adele Sumner, Head of Counter Fraud Strategy & Financial Crime, RSA

Mark Strang, Senior Business Development Manager, Verisk Analytics

Scott Clayton, head of clams fraud, Zurich

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