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Throwback Thursday: EU shapes insurance & Allied Dunbar’s ambition

Throwback Thursday

Insurance Post’s Throwback Thursday steps back in time to October 1990 to remind you what was going on this week in insurance history when the European Commission was reshaping insurance.

18 October 1990: Brittan shapes single market

European Commission insurance proposals to create a single non-life insurance market were published.

Commission vice-president Sir Leon Brittan described the draft directive as “the final and decisive stage” of creating laws, regulations and safeguards for insurance co-ordinated between the then 12 member states.

The legislation was set to abolish the right for member states to seek a fresh, national authorisation.

Brexit, the UK’s withdrawal from the European Union, happened on 31 January 2020.


Allied Dunbar’s gender target

Allied Dunbar bosses announced they wanted to double its proportion of female sales staff by 1995, but accepted “attitudes need to be changed first”.

According to then assistant director Bob Gill, in the past women had not been as productive as men but he felt this could change if they were offered assertiveness training.

He said: “It is important to increase their self awareness and confidence which is about more than trying to emulate men.”

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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