United Kingdom (UK)
Direct Insurance restructures and rebrands as Aventum ahead of hitting acquisition trail
Direct Insurance Group has restructured, combining its UK and international teams into one group under the brand Aventum.
Whiplash portal guide for unrepresented claimants branded 'off-putting'
Critics have hit out at the "off-putting" and "complex" nature of the recently released litigants in person guide to making a claim through the incoming whiplash portal.
Allianz and LV appoint joint claims panel
Allianz and LV have appointed BLM, DWF and Keoghs to their claims legal panel and are considering joint panels across other areas, Post has learned.
Spotlight: Claims - How a bespoke service can ensure a better experience for customers
Steve Charnock, chairman of Insurance Solutions Group, explains why he believes a tailored approach and a firm commitment to ‘listen, solve and deliver’ means superior outcomes for insurers and their customers.
RSA's Rob Flynn on embracing the SME evolution
Nearly six million small companies make up the backbone of the UK economy and the last 12 months have seen them adapt in ways that they have never had to before. Rob Flynn, director of UK SME at RSA, asks what insurers can and should be doing to help…
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Admiral comparison site business sale to RVU completes
Admiral’s sale of Penguin Portals, which counts aggregator Confused amongst its offering, to RVU has completed after gaining regulatory approval.
Nuventure to launch personal and commercial lines MGAs within next month
Managing general agent platform Nuventure will launch two MGAs within the next month and aims to develop propositions for the UK terrorism, UK SME directors’ and officers’, and agriculture markets, CEO Andy Colbran has told Post.
High Court expedites trial in legal dispute between Mulsanne and Marshmallow
The legal dispute between Mulsanne and Marshmallow will be heard by the High Court before the end of the year, following a court order to expedite the proceedings.
DLG hints at ‘new model’ with COO Steve Maddock to exit
Steve Maddock, Direct Line Group chief operating officer, will leave the insurer at the end of the year, as DLG confirmed he will not be replaced and teased a “new model”.
Second Close Brothers management reshuffle in under a year as Paul Trail leaves
Close Brothers Premium Finance has re-organised its senior management team again following managing director Paul Trail's decision to step down.
Insurance industry at ease as CII confirms PFS deregistering and credit facility proposals
Insurance experts have adopted a relaxed stance over the Chartered Insurance Institute’s proposals to deregister the Personal Finance Society and take out a bank credit facility.
Briefing: Tracking the Ardonagh Portfolio Solutions and Beazley deal
The recently announced tie-up between Ardonagh Portfolio Solutions and Beazley is most immediately of interest to those with a London Market leaning. However, there are potential future implications for the UK retail market.
Blog: Legal expenses insurance in a post-reform world
Handl Group chief commercial officer Chris Chatterton considers the effect of whiplash reforms on legal expenses insurance.
Government will hold insurers' 'feet to the fire' on whiplash savings: MoJ's Chalk
Whiplash rules have edged closer to their 31 May commencement, as Parliamentary Under-Secretary of State for Justice Alex Chalk said the government and regulator will hold insurers' "feet to the fire" on consumer savings if necessary.
Trade Voice: ABI’s James Dalton on insurers adapting to the new normal
James Dalton, director of general insurance policy at the Association of British Insurers, explains the steps the industry has taken to embed pandemic pledges beyond the end of lockdown.
FCA contacts 2800 firms about missing SMCR directory data
Experts have warned of the potential for fines and regulatory permissions being removed as the Financial Conduct Authority contacted 2800 firms about their directory persons information after the deadline for submissions passed on 31 March.
Briefing: Abrdn or Aberdon’t
Standard Life Aberdeen’s Abrdn rebrand has met with consternation and raised eyebrows – time will tell whether it pays off or falls vowel of its own “clarity of focus”.
Government warned on ALKS classification as the tech gets the go ahead for this year
The government has announced “self-driving” vehicles could be used on the UK roads this year, as insurers and vehicle experts warned that misclassification of automated lane keeping systems could lead to "misuse" of the technology with potentially tragic…
Shepherd Compello promotes Steve Hart to chief broking officer
Shepherd Compello has named Steve Hart as chief broking officer, moving up from divisional director for the company’s US-focused property business.
Interview: Sean McGovern, Axa XL
Ahead of the British Insurance Brokers’ Association’s online conference next month, Axa XL CEO for the UK and Lloyd’s market Sean McGovern, told Post about his plans for growing the business with brokers, the challenges of becoming boss during the…
Upcoming webinar: First impressions last - how to balance human touch and technology with smarter onboarding
Post, in association with Crif Decision Solutions, invites you to take part in a live webinar taking place 6 May on how to optimise first contact with new customers, making onboarding as smooth and engaging as possible by removing duplication of…
Small claims track limit changes as whiplash rules get Lords committee green light
Parliamentary under-secretary for the Ministry of Justice, Lord Wolfson has said it is “better late than never” as whiplash regulations passed through the House of Lords with changes to small claims track limit plans.
Analysis: People agenda pushes advice and employee benefits up the list for brokers
Brokers have been urged to expand their offerings with wellbeing and employee benefit propositions as demands from clients shift due to the Covid-19 crisis.