United Kingdom (UK)
Nausicaa Delfas named FOS interim CEO
Nausicaa Delfas will serve as interim CEO and chief ombudsman of the Financial Ombudsman Service, taking over from Caroline Wayman.
Intelligence: World of work - how brokers are adapting to the new normal
The longer the pandemic goes on the more profound and permanent the changes in the world of work are likely to be. The broking market has responded well, especially since it once prided itself on the importance of face-to-face deals. Post asks what this…
Q&A: Keoghs' Sarah Swan on how the Covid lockdown threatens an uptick in child abuse claims
Public Sector organisations are bracing themselves for future claims related to alleged failure to protect and failure to remove children from abusive environments during the Covid-19 lockdowns. Keoghs partner Sarah Swan spoke to Post about why abuse…
Blog: Aviation – gearing up for recovery
As airports and airlines turn their attentions towards restoring normal operations, they face some novel challenges, considers John Bayley, regional director for Europe & Russia at McLarens Aviation.
Marshmallow accused of pilfering trade secrets in Mulsanne legal row
Mulsanne has accused Marshmallow of stealing its trade secrets and other breaches in a legal row that has seen a judge order the broker to disclose underwriting information.
Blog: Do NDAs stop insurance staff from flagging workplace discrimination?
Claire Dawson, partner at specialist employment law firm BDBF, considers how employers are using non-disclosure agreements – and what insurance employees should do if they have been harassed or discriminated against at work.
CII posts £4.9m loss for 2020
The Chartered Insurance Institute has reported a £4.9m loss for the year ended 31 December 2020 as a drop in income caused by the coronavirus pandemic more than outweighed reduced operational expenditure.
Data Analysis: Business interruption payment tracker - Claims payouts top £1.3bn
Post tracks test case related Covid-19 business interruption claims payouts according to Financial Conduct Authority figures.
Abu Dhabi invests in Qmetric
The Abu Dhabi Investment Authority has taken a stake in Policy Expert owner Qmetric in two transactions, Post can reveal.
Analysis: The Scottish redress Bill's waiver conundrum
Scotland's redress Bill was passed by the Scottish parliament in March and sets out a fresh way for residential care abuse survivors to access compensation. But attempts to involve insurers and encourage organisations to contribute have left it with a…
Andrew Rear to join Ticker’s board as NED
Andrew Rear, former CEO of Munich Re Digital Partners, is set to join Ticker’s board as a non-executive director.
Insurers have ability to 'see off insurtech challenge': Admiral co-founder David Stevens
Admiral co-founder and former CEO David Stevens has said he believes insurance companies have the ability to be the key industry drivers in 10 years.
Ghost broking investigations accounting for quarter of IFB cases
The number of ghost broking investigations has doubled since 2016, Stephen Dalton, head of intelligence and investigations at the Insurance Fraud Bureau, told Post.
Bupa’s Sheldon Kenton on travelling less for business but for longer – a growing global healthcare need
Sheldon Kenton, CEO at Bupa Global, examines the challenges of adapting to the changing needs of a more global workforce with businesses having to consider offering more extensive global health cover for senior leaders.
‘Reporting gap’ warning as less than 1% of intermediaries reported conduct breaches under first year of SMCR rules
Last year just 15 insurance brokers or intermediaries reported conduct rule breaches under the Senior Managers & Certification Regime, a freedom of information request has revealed.
RAC sets up own broker to help hit £300m GWP target
RAC has launched its own in-house insurance intermediary as part of a package of measures to hit targets of £300m of gross written premium and one million customers in 2023.
Ardonagh targeting eight international hubs by 2025, says O’Connor
Ardonagh Global Partners is aiming to have at least one more international hub by the end of the year, CEO Des O’Connor told Post.
Contractor payouts 'uncertain' in liquidation of ex-SSL directors' firm Artemis Recoveries
Claims business Artemis Recoveries, which entered liquidation in 2019 and had the same director team as failed SSL Claims, is likely to owe more than £527,000 to creditors and £145,000 to HMRC with the recovery prospects "uncertain", its liquidators have…
Video Q&A: ActiveQuote CEO Rob Saunders
Post content director Jonathan Swift talks to Rob Saunders, CEO of ActiveQuote about how the income protection market has changed since the Covid-19 pandemic and what its future could look like as consumers become increasingly aware of the need to…
Blog: How technology will help insurers shift the claims experience for customers
Amy Brettell, Zurich head of customer, UK claims, considers the evolving role of technology in claims handling.
Advertising feature: Understanding the benefits of surety bonds
With cash and working capital management at the forefront of all firm’s minds in the current environment, more companies are turning to insurance company-backed bonds and guarantees as method of enhancing their overall credit facilities and managing…
HDI Global Specialty files legal case against Arron Banks' Legal Protection Group
HDI Global Specialty has filed a case at the High Court seeking a declaration from Legal Protection Group that their run-off agreement has ended.
Atlanta to spread Marmalade specialism into van and bike
Buying motor specialist Marmalade addresses Atlanta Group’s weakness in telemetric offerings and provides opportunities for growth across the business, CEO Ian Donaldson told Post.
Lawyers appointed as Tokio Marine Kiln faces BI group action lawsuit spearheaded by Marco Pierre White business
Tokio Marine Kiln is facing a group action lawsuit from businesses in the hospitality sector, including Marco Pierre White's Black and White Hospitality, that claim their policies provide cover for losses suffered during last spring’s Covid-19 lockdown.