United Kingdom (UK)
Cop27: WTW collaborates with Unicef to provide climate protection to 15 million children
WTW has joined forces with The United Children’s Fund to protect millions of children and families from climate change
Bank of England director calls for end to elite institutions
Bank of England executive director Victoria Saporta has warned financial services companies they need to do more to understand why women were impacted by the Covid-19 pandemic.
Consumer Duty success will be measured against number of complaints going to FOS
Financial Conduct Authority CEO Nikhil Rathi has said that the regulator has set itself a target to reduce the number of complaints going to the Financial Ombudsman Service on the back of the incoming Consumer Duty measures.
60 Seconds With... Kay Bagley, Allianz
Kay Bagley, claims propositions manager at Allianz, takes Post back to the 1960s in this week's 60 Seconds With, sharing her love of the musical Hairspray and platform-heel boots. Also, speed skating, where the women's events were first introduced at the…
Q&A: Dan Martin, Markel International
Markel International recently appointed Dan Martin as managing director of distribution strategies and business development. He speaks to Post about supporting Markel’s long-term ambitions of sustainable growth, and operational effectiveness by working…
Early notification ‘key’ to avoid increasing property damage claims costs
Insurers could see higher claims costs and longer claims lifecycles as inflation creeps into the casualty and liability space, but educating policyholders on importance of early notification is ‘key’.
'Off the shelf' products and 'ridiculous' coverage components driving up insurance prices: Aurora's Finn
Aurora, a digital commercial insurance platform for micro, small and medium-sized businesses, has gone live with the launch of its initial offering.
Roundtable: Digital claims - how can insurers best reap the benefits of digital claims for customers?
Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in…
Data analysis: PI market continues to contract following whiplash reforms
Personal injury law firms are exiting the market at an alarming rate following whiplash reforms.
Cop27: Three more insurers join Flood Re's 'Build Back Better' scheme
Flood Re CEO Andy Bord has announced that three more insurers have joined the Build Back Better Scheme, speaking at the COP27 climate summit in Sharm El-Sheikh on Monday.
DWF’s Nicola Critchley elected Foil president
Partner at law firm DWF Nicola Critchley has been appointed president of Forum of Insurance Lawyers.
Court allows legal bodies to intervene in whiplash test cases
The Court of Appeal has given permission for the Association of Personal Injury Lawyers and Motor Accident Solicitors Society to intervene in two test cases that are set to help establish levels of compensation to be awarded for mixed whiplash injuries.
Questgates acquires CP Adjusting; Pen UW rolls out cyber risk management suite; Brokerbility shakes up leadership team
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Could PI receive clearer guidance on mixed injuries before year-end?
While there are no official test cases to provide guidance on handling mixed injury claims, defendant and claimant lawyers could see some much-needed clarity before the end of the year as two claims are leapfrogged to Court of Appeal.
Insurers facing claims from mini-Budget pension fallout
Law firm RPC warns insurers to expect claims from pension fund trustees that suffered losses as a result of the disastrous mini-Budget
Ageas 5% away from target to triple green parts use by 2023
Ageas’ claims director Robin Challand told Post that the insurer is on track to triple its green parts use in its repairs by 2023.
Analysis: Will firms be up to speed in time for the FCA’s new regulations on consumer duty and protection?
The Financial Conduct Authority’s new four-outcome consumer duty rules set higher and clearer standards of protection across financial services and requires firms to put their customers’ needs first. However, as Frances Stebbing discovers, the transition…
BI claims roll on as law firm builds new case against Allianz
Law firm Mishcon de Reya is appealing for Allianz policyholders to come forward and join a group action lawsuit against the insurer in a new Covid BI claims case.
Analysis: Top insurtechs report combined £100m in losses and £200m in debt
Firms across the insurtech sector continue to report large losses and debts, from SMEs and micro-companies to the UK's two insurtech unicorns.
60 Seconds With... Hannah Hendricks, Spotlite
Hannah Hendricks, adjusting assistant at Spotlite Claims, a loss adjuster for the entertainment industry, tells Post about her dream of learning carpentry, and reveals her least favourite chore.
Blog: Why fighting fraud doesn’t have to compromise the customer journey
With fraudulent claims on the rise due to the cost-of-living crisis, Scott Clayton head of claims fraud at Zurich Insurance, considers how insurers can effectively track fraudulent claims while still maintaining an efficient digital claims journey.
CII appoints chief digital and information officer following data breach
Mathew Mallett has been named chief digital and information officer at the Chartered Insurance Institute.
Former COO Philippou exits FCA in a string of departures
Georgina Philippou, former chief operating officer at the Financial Conduct Authority, has left the regulator after three decades.
Blog: Electric aircraft – the new technology is now on the horizon
With climate change and sustainability flying high on the agenda, the electrification of aircraft is much anticipated. And while we’re some way from seeing fully electric commercial aircraft, Andrew Southall, senior aviation surveyor at McLarens Aviation…