United Kingdom (UK)
LV's Mike Crane on dealing with changing customer expectations
Customers’ expectations are changing and they are demanding to be more informed. Mike Crane says insurers risk alienating customers if they don’t explain how and why they price risks
Industry shifts toward executive gender balance
The number of women on the executive teams of insurance companies has increased by a fifth, a study by the Association of British Insurers has found.
No deal Brexit an ‘unforgivable act of economic self-harm’
Huw Evans, director general of the Association of British Insurers, will tonight warn that if there is no alternative other than no deal then the UK must delay Brexit.
QBE Europe sees profit dip
QBE Europe has seen its profit dip slightly even as it grew premium.
Auto renewals cost drivers £1.23bn a year
Auto renewals are costing drivers a collective £1.23bn a year, according to research by Go Compare.
Profits at Hiscox treble as insurer completes preparation for Brexit
Hiscox reported a 250% rise in its 2018 profit, following its move to exit from unprofitable areas in the London market business.
UK General sees profit rise after business review
UK General saw a 55% profit growth after exiting a number of unprofitable product lines.
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
Court hears first installment in Besso and Bloody Bay legal action
Exclusive: The first hearing in the case of Besso v Bloody Bay was heard today in the commercial court.
This week in Post: Sun, scams and Brexit
As we draw closer to the start of spring, the UK has seen unseasonably warm weather, with temperatures climbing into the double digits in recent days. But it’s not just the weather that’s heating up.
Employees of Call Connection file claim in ongoing administration
Former employees of failed insurance lead generator Call Connection are among the creditors seeking reparation, according to an interim report into the administration of the firm.
Theft of funds claims increase by 14% in UK
The number of claims for social engineering scams such as funds transfer fraud rose globally in 2018, according to claims data released by CFC Underwriting.
Blog: Cyber future will come down to communication
With the nature of cyber attacks constantly changing Madeleine Shanks, associate partner at Clyde & Co, explains that dialogue between customers and their insurers has never been more important to ensure that cover is proportionate.
Reg UK CEO Michael Phair appointed chair of Children and Families Across Borders
Michael Phair, founder and CEO of Reg UK, last week became chair of children’s charity Children and Families Across Borders.
David Duclos appointed NED at Lloyd’s Global Network
David Duclos has been appointed non-executive chairman of Lloyd’s Global Network.
Drivers in autonomous vehicles 'shouldn't be held liable'
Drivers of fully automated vehicles should not be held liable for accidents involving their cars while technology is in charge, says the Association of British Insurers and Thatcham Research.
Court throws out claim that would have created 'fraudsters' charter'
A six year landmark case that would have 'driven a coach and horses' through UK law has been thrown out by the Supreme Court.
Axa UK shifts focus to commercial as it makes profit
Axa UK and Ireland saw a combined operating ratio of 98.4% for its property and casualty business, an improvement on the 99.1% in the previous year.
Ageas UK CEO Andy Watson issues caution on Brexit claims inflation impact
Any “predictable impact” from Brexit on market premiums will probably result from claims inflation, Ageas UK CEO Andy Watson has warned.
My other life: James Neale, DWF, Britain's Got Talent finalist
When not working as an insurance litigation associate at DWF, James Neale is stealing the spotlight on reality TV show Britain's Got Talent by singing with his family.
Markerstudy Gibraltar business cost Qatar Re owner £37.9m
The acquisition of Markerstudy's Gibraltar-based insurance business cost Qatar Re just £37.9m once cash assets were taken into consideration.
Ageas UK closes in on chief risk officer
Ageas UK CEO, Andy Watson revealed that “pen has been put to paper” in the insurer’s recruitment drive for a chief risk officer.
Ageas UK says long goodbye to Ogden impact as CEO Watson hails ‘strong’ motor performance
Ageas UK saw a threefold increase in profitability in its 2018 full year results, reporting a profit of £76.7m compared to £25.4m in 2017.
FCA gives wholesale broking market a clean bill of health
The Financial Conduct Authority has closed its market study of wholesale insurance brokers, saying it had “not found evidence of significant levels of harm that merit the introduction of intrusive remedies”.