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This month: Reputation, climate change and technology
This month’s issue looked at reputational issues the sector is facing and what needs to be done to improve the industry's reputation going forward.
Editor's comment: Fair and quick
As many of you know I’m a motorhome owner and as a family we enjoy camping.
Interview: Dominic Clayden, Motor Insurers’ Bureau
The newly appointed CEO of the Motor Insurers’ Bureau discusses modernisation, Brexit, whiplash portals, and Lewis v Tindale with Martin Croucher
Amanda Blanc quits as Zurich EMEA CEO after just nine months
Zurich Insurance Group has today confirmed that Amanda Blanc, CEO for Europe, the Middle East and Africa and bank distribution and a member of the group’s executive committee, has tendered her resignation.
Blog: How you can make a difference by supporting Alzheimer's Society at the 2019 BIAs
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
Blog: Insurance marketing - bridging the generational gap
There is a much subscribed to myth in marketing that anyone over the age of 35 is a second-rate citizen – or at the very least not worthy of the attention paid to that holy grail consumer, the millennial. Robin Trust, CEO at the Kite Factory, explains…
Former claims management company boss fined over £1.4m data scam
A former claims management company boss has been found guilty of illegally obtaining people’s personal data and selling it to solicitors.
Analysis: Charting a path through the ‘wild west’ of surveillance
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
This week: heatwave, hurdles and honours
Our neighbours in France may have hit their highest ever recorded temperature this week as the heatwave that struck Europe saw schools closed, but Post revealed motorists holidaying there will not be able to claim compensation if they are struck by an…
Lamp customers see first FSCS pay outs
The Financial Services Compensation Scheme has today made its first payments to policyholders affected by the collapse of Lamp Insurance.
ABI accuses consumer panel of 'overlooking practicalities' in dual pricing automatic upgrade recommendation
The Association of British Insurers has criticised a proposal from the Financial Services Consumer Panel for an automatic upgrade rule to tackle dual pricing, saying it “overlooks the practicalities of underwriting and product choice.”
LV on hunt for retail business director as Beard exits the business
Exclusive: LV General Insurance retail business director, Andrew Beard, has left the insurer after 12 years.
Blog: Will Brexit fundamentally change the dynamics of travel insurance?
The UK's withdrawal from the EU could leave many travellers with pre-existing medical conditions struggling to get cover. Aquarium Software's product marketing director Mark Colonnese suggests a solution whereby insurers bid against each other to cover…
Research: In search of trust in the personal lines market
Insurance suffers from a bad reputation. Ian Hughes, CEO of Consumer Intelligence, asks what changes firms could make to improve this in the future
Financial services Brexit bill approaches £4bn as preparations slow
Major financial services firms had spent nearly £4bn preparing for life after Brexit as of 31 May, according to EY.
Deliveroo partner Qover in expansion bid following €8m raise
Belgian insurtech Qover has raised €8m in its latest funding round and will look to continued growth in Europe.
Insurtech Wrisk gets access to over 40 motor brands with Allianz deal
The CEO and co-founder of insurtech Wrisk has hailed its deal with Allianz Automotive as a positive sign that vehicle manufacturers are poised to overcome “the final frontier” of customer engagement - insurance.
Roundtable: Digital Transformation – to what extent has hype turned into action?
While the topic of digital transformation has been around for the past decade, consultancies continue to warn that further transformation is required. Post, in association with Marklogic, held a roundtable with senior figures from the insurance industry,…
CMA price cap proposals could put pressure on 'weak profitability' in insurance
A proposal by the Competition and Markets Authority to place targeted price caps could change pricing and marketing models and put pressure on profitability in the insurance sector, Fitch Ratings has warned.
Analysis: The future of pricing – Data and technology
Insurers are coming under increasing pressure to develop new ways of pricing. But, while data and technology hold the key, insurers face some significant challenges as they move to this brave new world.
Axa and Europcar discussed the future of mobility during Post webinar
The best minds in motor insurance are already grappling with how to manage the new risks that come from evolving automotive technologies – from connected and electrified vehicles to full-blown autonomous motoring.
Analysis: The road to inclusion
Most people in the industry would probably describe themselves as open-minded, abhorring any kind of discrimination and supportive of more diversity in the workplace. The enthusiasm for change from all quarters is testament to that
This week: Court's adjourned?
Arnold Schwarzenegger’s decapitated head kicked off its last outing on our television screens this week as the FCA counts down to the PPI deadline on 29 August. However, as one battle comes to an end, another may be just beginning.
FSCS lifts lid on response to collapsed insurers
The Financial Services Compensation Scheme has helped compensate tens of thousands of policyholders following the collapse of five unrated insurers over the past three years. Chief operating officer Jimmy Barber talks to Post on efforts to recover cash…