SSP
CPP will spend £6.5m on own platform rather than use SSP
A credit card insurer said it will spend £6.5m to develop its own IT platform rather than use SSP as a partner.
SSP declines to say when full service will be restored
SSP has declined to put a timeframe on when document archives will be restored to brokers.
Blog: Disaster recovery – some difficult questions for software suppliers
One of the biggest business risks for brokers relates to IT infrastructure and probably revolves around a software supplier. If they run brokers' servers, their business is wholly reliant on them providing that infrastructure.
Week in Post: Wasp stings, rebirth and rehab
I felt for brokers last week after I spent a few days incapacitated when a wasp sting on my ankle became infected and I was unable to walk.
Day 17: Brokers face losses of £100,000 from SSP outage
Brokers are still waiting to get access to the SSP Pure platform, with some facing shortfalls of up to £100,000.
Biba will arrange meeting between SSP and brokers
The British Insurance Brokers’ Association will arrange a meeting between SSP and brokers that have lost business as a result of the SSP outage.
Brokers ‘up to neck in accounts’ as problems at new SSP data centre resolved
Brokers who had experienced further outages this morning despite being reconnected to SSP’s Pure platform only yesterday, have seen service resumed.
Brokers restored to SSP are now offline again
The process of restoring service to brokers hit by the SSP outage has hit another hurdle after a key part of the software failed this morning.
Original outage occurred while upgrading brokers to newer site, SSP CEO claims
SSP was already in the process of moving customers to another data centre when the power outage occurred, the company’s CEO said.
Brokers push for faster transition to rival software companies after SSP outage
Brokers that were already in the process of migrating from SSP to rival software company Transactor, have asked to have the transition processed quicker following the outage on the Pure platform last week.
More than 40 brokers back online after SSP outage
SSP has divided its brokers into four segments and is uploading the data of each in succession, Post has learned.
SSP restores limited service to handful of brokers
A handful of brokers have been given limited functionality on SSP's Pure Platform, 11 days after the service was downed by a power outage, with promises that the full service will come later.
SSP begins to move brokers to secondary data centre
SSP is moving brokers to a backup data centre in West London, as the power outage that stopped business last week rolls on to its 10th day.
Week in Post: trampolining, brokers in the dark and cake
I was reminded of the insurance industry this surprising sunny bank holiday weekend when I was required to sign a waiver to accept and acknowledge my participation in Gravity Force trampolining could entail "known and unknown risks that could result in…
SSP accused of making 'wrong call' over decision not to use secondary data centre after outage
SSP has a backup data centre that wasn’t used when an outage occurred last week because of concerns that a modest amount of data would be lost, Post understands.
SSP has ‘set back timeline’ for restarting service after another hardware fault detected
SSP has told brokers a plan to restart service gradually today has again been postponed due to hardware failure.
Motor body has no record of drivers left uninsured by SSP outage
Motorists left uninsured as a result of the SSP outage could be left in a legal limbo if they are stopped by the police, the Motor Insurers Bureau has warned.
SSP breaks promise to resume service today
SSP has told brokers that its Pure Broking platform will not resume normal service today, despite assurances it would.
Hundreds of motorists ‘potentially uninsured’ as a result of SSP outage
Hundreds of motorists are potentially driving without insurance as a result of the glitch that has hit the SSP Pure Broking platform since last Friday.
Brokers still in the dark as SSP outage now a ‘major incident’
The power outage that left brokers unable to access services on SSP’s Pure Broking platform since the weekend is now being described as a “major incident” by the company.
Brokers cut adrift after SSP platform goes offline
Brokers have been left floundering after popular broking platform operated by software company SSP was taken offline.
Biba urges cooperation to allow brokers to cede to Flood Re
The British Insurance Brokers' Association is urging insurers and software houses to cooperate to allow brokers to cede customers to Flood Re amid concerns its members are currently at a disadvantage to insurers' direct channels.
Jonathan Davey: New tech start-up Hughub has no plans to compete with software houses
A start-up claims to have devised a white label technology platform that allows brokers and other insurance retailers to enable their customers to manage all of their insurance, life and health products in one place, regardless of the insurer.
L&G partners with SSP for digital change programme
Legal & General has partnered with software provider SSP to deliver its new technology platform, including using a cloud-based quote system and an administration platform.