SSP
Brokers restored to SSP are now offline again
The process of restoring service to brokers hit by the SSP outage has hit another hurdle after a key part of the software failed this morning.
Original outage occurred while upgrading brokers to newer site, SSP CEO claims
SSP was already in the process of moving customers to another data centre when the power outage occurred, the company’s CEO said.
Brokers push for faster transition to rival software companies after SSP outage
Brokers that were already in the process of migrating from SSP to rival software company Transactor, have asked to have the transition processed quicker following the outage on the Pure platform last week.
More than 40 brokers back online after SSP outage
SSP has divided its brokers into four segments and is uploading the data of each in succession, Post has learned.
SSP restores limited service to handful of brokers
A handful of brokers have been given limited functionality on SSP's Pure Platform, 11 days after the service was downed by a power outage, with promises that the full service will come later.
SSP begins to move brokers to secondary data centre
SSP is moving brokers to a backup data centre in West London, as the power outage that stopped business last week rolls on to its 10th day.
Week in Post: trampolining, brokers in the dark and cake
I was reminded of the insurance industry this surprising sunny bank holiday weekend when I was required to sign a waiver to accept and acknowledge my participation in Gravity Force trampolining could entail "known and unknown risks that could result in…
SSP accused of making 'wrong call' over decision not to use secondary data centre after outage
SSP has a backup data centre that wasn’t used when an outage occurred last week because of concerns that a modest amount of data would be lost, Post understands.
SSP has ‘set back timeline’ for restarting service after another hardware fault detected
SSP has told brokers a plan to restart service gradually today has again been postponed due to hardware failure.
Motor body has no record of drivers left uninsured by SSP outage
Motorists left uninsured as a result of the SSP outage could be left in a legal limbo if they are stopped by the police, the Motor Insurers Bureau has warned.
SSP breaks promise to resume service today
SSP has told brokers that its Pure Broking platform will not resume normal service today, despite assurances it would.
Hundreds of motorists ‘potentially uninsured’ as a result of SSP outage
Hundreds of motorists are potentially driving without insurance as a result of the glitch that has hit the SSP Pure Broking platform since last Friday.
Brokers still in the dark as SSP outage now a ‘major incident’
The power outage that left brokers unable to access services on SSP’s Pure Broking platform since the weekend is now being described as a “major incident” by the company.
Brokers cut adrift after SSP platform goes offline
Brokers have been left floundering after popular broking platform operated by software company SSP was taken offline.
Biba urges cooperation to allow brokers to cede to Flood Re
The British Insurance Brokers' Association is urging insurers and software houses to cooperate to allow brokers to cede customers to Flood Re amid concerns its members are currently at a disadvantage to insurers' direct channels.
Jonathan Davey: New tech start-up Hughub has no plans to compete with software houses
A start-up claims to have devised a white label technology platform that allows brokers and other insurance retailers to enable their customers to manage all of their insurance, life and health products in one place, regardless of the insurer.
L&G partners with SSP for digital change programme
Legal & General has partnered with software provider SSP to deliver its new technology platform, including using a cloud-based quote system and an administration platform.
Swinton appoints CDL as insurance software supplier
High street broker Swinton Insurance has appointed CDL as its new insurance software supplier.
State of Insurer Nation Blog: Understanding risks and improving operating results in the digital era
The digital age is truly upon us, with consumers looking to both research and purchase products using a wide range of devices, wherever and whenever it suits them.
Keychoice unveils new leadership team amid growth plans
SSP’s distribution business Keychoice has recruited staff from BGL Group, Marsh and Swinton to form a new team as it launches the next phase of its growth and evolution plan.
Roundtable: Technology: Are insurers ready for the next technology revolution?
What are the forthcoming trends insurers are likely to face?
State of the Insurer Nation Blog: The impact of regulation on insurers and policyholders
Strong regulation of the insurance sector is a necessity that safeguards customer interests, but this needs to be balanced with protecting the commercial viability of insurers.
Jonathan Davey to depart SSP
Jonathan Davey is to depart SSP at the end of the month, Post can reveal.
SSP research finds 64% of brokers expecting GWP growth
Nearly two thirds of UK insurance brokers (64%) expect to grow in the next 12 months, with more than one quarter (28%) expecting to grow their gross written premium by more than 10%, according to SSP research.