Fabricating a motor insurance claim used to be as simple as arranging for a mate to drive into your car but with today's new technology, Veronica Cowen explains how much harder insurers are making it for the fraudsters.
RSA UK & International CEO Scott Egan hailed progress in the first half of 2019, but said the insurer will remain “vigilant” where it comes to its London Market business.
The dual pricing noose is slowly tightening around the insurance industry’s neck. Its laudable attempts to escape from the regulatory hangman seem increasingly futile as the pressure is mounting on the Financial Conduct Authority to take action.
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Many more insurers are allowing customers to renew policies, make claims notifications and track claims digitally compared to last year, according to research by Altus Consulting.
Exclusive: RSA brand More Than’s ‘Smart Wheels’ telematics product has received just a 58% satisfaction rating on a financial services product review site, amid a growing consumer backlash against telematics.
Jonathan Swift looks at whether RSA selling Oak Underwriting to Zurich is going to trigger a bolt-on bonanza - and if it really equates to Manchester United selling Carlos Tevez to Manchester City
Gail Parker, brand, marketing and distribution director at RSA Personal Lines, shares her tips on employee engagement and customer satisfaction.
Co-op Insurance picked up two awards for digital marketing and social media influence at the Insurance Marketing and PR Awards today.
Post content director Jonathan Swift reflects on the relationship between children's television and insurance over the last four decades.
The majority of the Post team started the week as ‘virgins’ of the British Insurance Brokers’ Association annual conference. This morning, I see most of them have the same look in their bloodshot eyes. War veterans call it the thousand-yard stare.
More Than relaunched last week with a new advertising campaign featuring fictional Scandinavian founder Mordenn Surenns. Real-life boss of More Than Rob Flynn talks about the developments behind the scenes at the direct insurer.
Digital transformation has become a hot topic in the insurance industry in recent years, with insurers becoming increasingly aware of the need to adapt to the changing technological landscape.
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
Having grown up in the internet age, Millennials have very different expectations to previous generations. Young people are getting into the driver’s seat and motor insurers need to understand how to build a relationship with them
Rank: 3 (2014 rank: 3)
Almost four million cats and dogs are insured in the UK but a significant number of pet owners are leaving their pets uncovered.
Aviva has added the Post Office's former chief marketing officer Pete Markey as UK director of brand communications and marketing.
Former Sterling general insurance director David Sweeney is to join Brightside as managing director with responsibility for the Southampton and Torquay business and group insurer relationships.
Dognapping is a cruel crime that is on the rise. But are pet insurers doing enough to help owners? And should they be taking a more active role in providing specific cover against theft rather than focusing primarily on vets’ bills?
A married couple who conned an insurer out of £8,358.50 by making fictitious claims on pet insurance for real and non-existent dogs have been given a suspended prison sentence.