More Than
Roundtable: The personal lines insurer of the future?
Digital transformation has become a hot topic in the insurance industry in recent years, with insurers becoming increasingly aware of the need to adapt to the changing technological landscape.
Marketing: Image is everything
Insurers must stand out from the competition to attract custom. What lessons can they learn from outside the sector?
Spotlight: Motor data: Taking today's customers into the fast lane
Having grown up in the internet age, Millennials have very different expectations to previous generations. Young people are getting into the driver’s seat and motor insurers need to understand how to build a relationship with them
Top UK Insurers ranking 2016: Number 3 – RSA
Rank: 3 (2014 rank: 3)
Why owners should love their pets enough to insure them
Almost four million cats and dogs are insured in the UK but a significant number of pet owners are leaving their pets uncovered.
Post Office’s CMO Pete Markey joins Aviva
Aviva has added the Post Office's former chief marketing officer Pete Markey as UK director of brand communications and marketing.
Brightside appoints Sterling director Sweeney for MD role
Former Sterling general insurance director David Sweeney is to join Brightside as managing director with responsibility for the Southampton and Torquay business and group insurer relationships.
Dognapping: Dog gone
Dognapping is a cruel crime that is on the rise. But are pet insurers doing enough to help owners? And should they be taking a more active role in providing specific cover against theft rather than focusing primarily on vets’ bills?
Suspended sentences for fraudulent pet insurance scam
A married couple who conned an insurer out of £8,358.50 by making fictitious claims on pet insurance for real and non-existent dogs have been given a suspended prison sentence.
FWD’s Gaughan, Ingenie, LV and Aviva among winners at first Insurance Marketing and PR Awards
FWD founder Michael Gaughan was crowned the winner of the achievement award at the inaugural Insurance Marketing & PR Awards this afternoon.
Insurers clamour for industry standard on premium comparison
There is a groundswell of support among insurers to establish an industry standard on premium comparison at renewal after Axa broke ranks to introduce such a scheme for personal lines customers.
Hood Group to launch new More Than travel product
More Than has appointed affinity insurance provider Hood Group to launch its new travel insurance product
More Than exploring pet telematics offering
More Than is considering a telematics-type offering for pets with a view to launching a product later this year.
90% of 2013/14 winter flood and storm claimants satisfied with service
Nine out of ten customers that made a flood or storm claim last winter were satisfied with the way it was handled, according to a study by the General Insurance Market Research Association.
More Than partners with Trak Global on telematics product
More Than has launched a telematics product in partnership with Trak Global to help reduce the cost of motor insurance for young, inexperienced drivers.
RSA Scandinavia director Wilson-Brown to become More Than MD
RSA has named its Scandinavian operation’s strategy, marketing and customer director Phil Wilson-Brown as managing director of its More Than brand.
More Than offers 16% premium cut for drivers with braking devices
More Than is to cut motor premiums by 16% for drivers that have autonomous emergency braking devices fitted as standard in their car.
Insurance business crucial to future growth at the AA, claims Connor
AA Insurance Services managing director Janet Connor believes her recent appointment serves to highlight the growing emphasis the AA places on insurance.
Motor customers paying up to 90% APR for monthly instalments
Motor insurance customers are being charged annual interest rates of up to 90% for choosing to pay in monthly instalments rather than an annual sum, according to research.
RSA CEO Hester breaks silence on new UK boss Steve Lewis
RSA group chief executive Stephen Hester has proclaimed Steve Lewis will provide the "strong leadership, energy and commitment to make the changes that will ensure the future success of our UK and Western Europe businesses".
Insurance companies failing to respond to online questions
An online customer service study of ten major UK insurance players has revealed that just 30% of emails and tweets are responded to successfully.
Aviva top of the pile for digital user experience in motor
Personal lines insurers are lagging behind price comparison sites in terms of digital user experience, financial technology company Instinct Studios has warned.
More Than MD Connor departs to lead AA Insurance
The AA has hired More Than managing director Janet Connor to take on the newly created role of MD of its insurance business.
Brown’s RSA tenure is hailed as he prepares for Gallagher role
Replacing UK and Western Europe CEO seen as major task