An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
As the government and health practitioners get to grips with the symptoms and effects of Long Covid, insurers have been urged to work with employers to raise awareness of early intervention and services available to claimants.
Insurers are failing to tackle ESG issues, a report by Share Action has warned, though European businesses are at the front of the pack.
Allianz Insurance chief operating officer Stephanie Smith virtually joined Jen Frost to discuss her engineering and aviation experiences, Allianz’s LV and Legal & General integrations and £5bn ambitions.
Digital Bar Quarterly: Chasing pack strive to overtake Aviva in scramble for digital services, with Admiral and More Than leading the way
In the first of a new quarterly column Altus Consulting insurance director Mark Andrews dissects the data from its Digital Bar to highlight the lack of uptake of data enrichment to enable quick quote for direct customers, with many journeys still…
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
Starting a new role in Morrison Insurance Solution's broking team in February 2020, Holly Carriban had to find her feet as the coronavirus pandemic turned working life on its head.
Post spoke to insurers, brokers and claims professionals to get their predictions for what 2021 will look like.
Post spoke to insurers to get their thoughts on the highs and lows of 2020
This prestigious award recognises the importance of business deals, partnerships and key hires, and the 2020 winner will be decided by you.
LV General Insurance has started the clock on a two-and-a-half-year integration of Legal & General’s general insurance business that is expected to impact 14% of jobs across the two Allianz businesses.
Top 100 Insurtech Firms 2020: Investment, advice and coaching - what is the attraction of working with insurtechs?
The insurance sector is difficult to navigate at the best of times, but doubly so if you are an insurtech with limited market experience and a small budget. Post caught up with a number of senior insurance executives who have gravitated to helping out…
Being a non-executive director of an insurance business is never boring but it’s fair to say that navigating the way through the current Covid-19 crisis is a completely new challenge and there are critical lessons that can be learnt from past crisis…
Plaid Cymru MP Jonathan Edwards has tabled an Early Day Motion calling on the government to instruct insurers to put their dividends towards settling insurance claims resulting from the Covid-19 pandemic.
Hastings Group has confirmed it will propose a final dividend of 5.5p per share at its AGM on 21 May despite calls from regulators for the industry to suspend payments during the coronavirus pandemic.
A flurry of insurers have pushed pause on dividend payouts following Bank of England and European Union warnings on being prudent in the face of the coronavirus crisis.
Insurers’ gender pay gaps narrowed marginally in 2019, with the difference between the median and mean pay of women and men shrinking by 0.94% and 1.46% respectively among a sample of top insurers collated by Post.
LV General Insurance Group has posted a 13% fall in operating profit to £93m for the year ended 31 December 2019 as Ogden took another bite out of the insurer’s performance.
Legal & General has booked an estimated consideration of £255m for the sale of its general insurance business to Allianz as the division reported an operating loss of £35m for 2019.
When not working as senior IT service delivery engineer at L&G General Insurance, Richard Sharratt raises funds to help families on their neonatal journey.
There was “a very large number of factors” behind the significant drop in operating profit at Allianz UK in 2019, according to CEO Jon Dye.
Allianz UK has reported profit of £138.1m for 2019 supported by investment gains as operating profit fell.
180 LV staff faced redundancy as a result of the Allianz commercial business transfers, with around nine in ten (90%) having found roles elsewhere.