Insurance Fraud Enforcement Department (IFED)
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Deepfake fraud is becoming more difficult to spot
40% of people are not able to spot a real image of damage included as part of an insurance claim, as artificial intelligence increases in its ability to deceive.
What the rise in ghost broking scams means for insurers
Emma Fuller, member of the motor sector focus team at Forum of Insurance Lawyers, outlines what insurers can do to tackle the uptick in ghost broking scams.
Serial fraudster jailed for exaggerated bag claim
A man has been sentenced to two years in prison after pleading guilty to fraud by false representation and breaching a Serious Crime Prevention Order.
False Lego claim dismantled brick-by-brick
A man has been jailed for 28 months following an investigation by the Insurance Fraud Enforcement Department into several fraudulent insurance claims, including false reports of stolen Lego sets.
Insurance broker jailed after pocketing customer payments
An insurance broker who diverted payments totalling more than £133,000 into his own personal bank account has been sentenced to more than five years in prison.
Claims fraud interceptions continue to top £1bn
£1.16bn worth of fraudulent general insurance claims were identified in 2024, according to the Association of British Insurers’ latest data.
‘Predator’ jailed after fraud bust involving pregnant woman
A man who manipulated women he met on dating sites – including one who was seven months pregnant – into taking part in staged car crashes has been sentenced to 20 months in prison.
How is the fight against ghost brokers evolving?
Following a 52% increase in ghost broking in 2024, Tom Luckham explores how the fight against fraudulent insurance policies and their facilitators is changing.
Ghost brokers ordered to pay back £376,000
A court has granted confiscation orders against two men who were convicted for their roles in a ‘ghost broking’ motor insurance scheme.
Man jailed for £100K ‘crash for cash’ plot against LV
A man has been jailed, and two men have been sentenced, for an unsuccessful ‘crash for cash’ plot, which could have cost LV General Insurance £102,827.
AI should be used to fight crash for cash fraudsters
The increase in crash for cash incidents involving motorbikes is far more dire than it initially seems, warns Roi Amir, CEO of insurance technology company Sprout.ai, who argues the solution is to fight artificial intelligence with AI.
Fraudster who repeatedly targeted RSA is jailed
A man who repeatedly filed fake home insurance claims to RSA for broken phones, laptops and televisions using a variety of false identities, has been jailed for 20 months.
Zurich’s Clayton calls for travel insurance claims fraud database
Scott Clayton, head of claims fraud at Zurich, said the industry needs to share travel insurance data and create a database to crack down on fraudulent activity.
Man sentenced over 45 bogus claims for broken TVs
Cross-industry checks have led to a man who took out 87 home insurance policies and made 45 bogus claims for broken televisions getting a suspended sentence.
Opportunistic fraud claims on the increase in 2023
Sedgwick has reported an increase in low-value and opportunistic claims fraud in 2023.
Ex-RSA employee jailed for stealing and selling customer data
A former RSA employee, who stole customer details and sold the information to claims management companies, has been jailed.
‘Crash for Cash’ fraudsters shifting focus to rural and residential areas
The City of London Police’s Insurance Fraud Enforcement Department has said ‘crash for cash’ scammers are evolving their tactics after reported cases of opportunistic fraud soars by 61%.
Value of average insurance fraud hits record £15,000
The Association of British Insurers has revealed the value of the average fraudulent claim in 2022 rose 20% to £15,000.
Ifed reports surge in opportunistic fraud
The City of London Police’s Insurance Fraud Enforcement Department has reported a growing number of people making fraudulent insurance claims as a result of cost-of-living pressures.