Hastings Group
Hastings catches out café cook’s fabricated claims
Hastings and HF have secured a custodial sentence for a fraudster who dishonestly exaggerated her claim for damages following a minor road traffic accident.
Ecclesiastical detects more than £4m in false claims
Claims specialists at Ecclesiastical Insurance have uncovered £4m in fraudulent claims during 2024, almost £1m more than in 2023.
Hastings sends customers refund email ‘in error’
Hastings Direct has sent out an email to various customers claiming they are due a refund, but has since admitted it was sent out “in error”.
Impact of 20mph speed limit on motor insurance premiums revealed
Iwan Doherty, senior researcher at Fairer Finance, reveals some providers – but not all – are beginning to let the new car accident data about 20mph speed limits influence their motor insurance prices.
First Central’s McGowan on ensuring challenges don’t limit careers
Jo McGowan, chief people officer at First Central, shares how her fertility challenges made her an even bigger advocate of ensuring colleagues receive the necessary support during difficult times in their lives.
Skydiving fraudster’s £6.6m claim comes crashing down to earth
Keoghs and Hastings Direct have won the UK’s largest ever fundamental dishonesty case, saving the insurance provider £6.6m.
MIB names Angus Eaton as new CEO
The Motor Insurers’ Bureau has appointed Hastings Group's Angus Eaton as its new CEO, replacing the outgoing Dominic Clayden.
Hastings exposes dishonest solicitor who tried to inflate claim values
HF and Hastings Direct have beaten a claimant solicitor’s attempt to inflate claim values by up to £50,000.
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
Das UK partners with Admiral; IFB partners with GIFC and Ifed; Canopius names head of change
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Hastings support staff through cost of living crisis with 5% pay increase and £500 cost of living bonus
Hastings Direct is implementing a packet of support to help the majority of its colleagues through the cost of living crisis.
Shortlist for 2022 Insurance Post Claims and Fraud Awards revealed
The shortlist is now out for the 2022 Insurance Post Claims and Fraud Awards.
Data Analysis: Q1 results round-up - Aviva, Beazley, Direct Line, Hastings, Hiscox, Lancashire and Sabre
Insurance Post rounds up the first tranche of quarter one results from a host of major insurers.
Capgemini: only 8% of insurers 'Resilience Champions'; Allianz mulls Home & Legacy disposal; CII reports £4.4m deficit; and Questgates buys
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Hastings Direct adds Mark Cliff as non-exec chair after Peter Blanc departure
Hastings Direct, the broking entity within the Hastings Group, has appointed former Ageas and Brightside leader Mark Cliff as independent non-executive director – chair designate.
Sampo buys out RMI to take over Hastings in full
Finnish insurer Sampo has paid Rand Merchant Investment Holdings £685m for its 30% stake in Hastings and now owns the whole business.
IMS files patent breach lawsuit over mobile app product from Cambridge Mobile Telematics
Telematics solutions provider IMS has filed a lawsuit against several companies owned by a German motor insurer over an alleged patent breach in a move that could have implications for the wider use of mobile data to personalise pricing.
Spotlight: Application fraud - Intelligence and a united front bring progress
With a rise in application fraud post-Covid being widely reported, Rachel Gordon asks insurers and brokers how they are using the art of data science to make sure honest policyholders do not suffer.
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
Analysis: The broker problem with online claims adverts
Research by Post has revealed that brokers as well as insurers are being targeted by claims management companies seeking to take over motor claims via misleading advert urls online, particularly on mobile devices