Product quality is essential to business survival, and yet these days, it seems recalls are rarely out of the media. Mistakes happen and processes fail, but it’s often with disastrous consequences to the business and the brand. Andrew Robinson, head of…
In this month’s column, David Worsfold, a long-running commentator on the insurance market, talks about the fallout from the hardening market, the success of Flood Re and his issues with the Insurance Museum
When Paul Geddes took over the role of CEO of Royal Bank of Scotland’s insurance business in July 2009, moving from the retail arm of the bank, and replacing Chris Sullivan, I cannot remember many getting too excited.
With another General Election looming, the insurance industry will likely be holding its breath on what the incoming government will make of the insurance premium tax, the Ogden rate and whiplash reform.
Chubb has appointed Lord Turner as non-executive chairman of Chubb European Group and Chubb Underwriting Agencies
Chubb has appointed Adair, Lord Turner as non-executive chairman of two of Chubb European Group and Chubb Underwriting Agencies.
The internet is, of course, most of the time, a force for good, but is it driving down the quality of what we as an industry offer our clients? Carl Shuker, CEO of A-Plan Insurance, investigates.
The Financial Conduct Authority has plans to review its 'six foot tall' handbook.
The Financial Conduct Authority has fined Cenkos over half a million pounds for misrepresenting insurance outsourcing firm Quindell.
With so many rules and regulations within insurance, it is no surprise that jobs in this sector are plentiful. But are compliance staff enablers or blockers and how attractive is it as a career?
The Financial Conduct Authority has begun a thematic review into its previous thematic reviews at the behest of new CEO Andrew Bailey, Post can reveal.
John Tiner is to become Towergate chairman, succeeding current chairman Alastair Lyons next month.
The number of consumer complaints lodged against general insurers with the Financial Ombudsman Service can be reduced by cutting down on the extent of technical jargon in responses to policyholders, according to compliance experts.
Managing customer outcomes must become equal in importance to financial performance and risk
Ikea has long been touted as a good candidate for an insurance affinity tie-up given its brand and store footfall.
Updated ABI member guidelines say FCA adherence negates need for regulation
Gibraltar’s Financial Services Commission has swooped for a former UK insurance regulator to lead its Solvency II implementation project.
It hasn’t taken long for the hunter to become the hunted and, with insurers smelling blood, the Financial Conduct Authority finds itself in the awkward position of being forced to account for its own actions.
Commercial director hoping for third time lucky after Colosso and McManus exits
Regulator reveals more thematic reviews to be undertaken in 2014/2015
Compliance experts issue warning following penalties for Besso, JLT and Aon.
Commentators suggest FCA should move outside capital.
Insurers have long been used to proving their worth and providing their stakeholders with a healthy return on investment, but this week this particular spotlight turned on their regulators.
The twin peaks regulatory system will need to demonstrate it is providing value for money after a National Audit Office report highlighted escalating running costs and concerns over staff capacity.