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Blog: Product recalls - what will happen post-Brexit?

Recall

Product quality is essential to business survival, and yet these days, it seems recalls are rarely out of the media. Mistakes happen and processes fail, but it’s often with disastrous consequences to the business and the brand. Andrew Robinson, UK head of product liability and recall services at Sedgwick, asks what the future has in store for us?

The UK Food Standards Agency issued 95 food and allergy alerts in the first six months of 2019, and in 2018, it reported that supermarket recalls were up by 44% since 2013. 

In 2018, Safety Gate – a

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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