Financial Conduct Authority (FCA)
Das UK partners with Admiral; IFB partners with GIFC and Ifed; Canopius names head of change
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
FCA highlights shortcomings in insurers' handling of BI claims as sum paid out hits £1.5bn
The Financial Conduct Authority has identified key areas where firms did not meet its expectations regarding fair treatment of customers when dealing with their business interruption claims.
Spotlight: Removing the friction from payments
The payment process in insurance has been a point of friction for customers throughout their digital journeys. With recent regulation changes pointing insurers towards a customer-centric future, Pádraig Floyd asks what steps can insurers take to rectify…
FCA warns insurers to protect customers during cost-of-living squeeze
As the soaring cost of living is putting pressure on households, the Financial Conduct Authority has instructed insurers to protect customers from unnecessary products or add-ons and unfair penalties.
Briefing: Government makes demands to Biba in response to ‘disturbing remuneration’ practices
The Secretary of State for Levelling Up, Housing & Communities, Simon Clarke has demanded ‘immediate changes’, ordering the British Insurance Brokers’ Association to address ‘disturbing’ remuneration practices following a Financial Conduct Authority…
Analysis: Re-merging the financial sector regulators
In 2013, Financial Services Authority was dissolved, and regulation responsibility was split between Financial Conduct Authority and Prudential Regulation Authority with intention it will create a more effective regulation of financial services. Now the…
Experts advise FCA to 'tweak their rules urgently' in multi-occupancy reform
Regulation experts say “there is no immediate implementation of anything” in the Financial Conduct Authority’s report on multiple-occupancy buildings and rules could be modified to extend product value assessments.
Amendments for financial bill proposed by task force labelling the FCA ‘a problem child’
Amendments to further protect consumers in the Financial Services and Markets Bill, due to be passed into law next year, have been proposed by a task force that wants to see regulators held more accountable.
Insurers agree FCA price walking ban benefits customers, but ‘doesn’t mean renewals will always go down’
Insurers have disputed Which? survey results saying the majority of their car and home insurance customers are seeing their prices go down which demonstrates that the ‘new rules are working’.
Content Director's Comment: Is FSA Mk2 really on the cards?
As the final two Conservative leadership hopefuls entered the final furlong of their campaigns towards the end of August, favourite Liz Truss’ camp threw a curveball into the media-sphere with claims if elected she would merge the UK financial regulators…
Blog: Brokers and insurers must work together to deliver on consumer duty
Following the announcement of Consumer Duty by the Financial Conduct Authority, Katherine Webster, director of governance, risk and conduct at Axa Commercial, urges brokers and insurers to work together to understand what the duty will mean for them, and…
Digital Bar Quarterly: The future for embedded insurance – an opportunity to enrich the customer experience
As the Financial Conduct Authority pricing reforms start to bite, insurers need to rethink their customer retention and acquisition strategies. Dan Martin, Altus consultant, outlines how embedded insurance offers them a chance to form deeper…
FCA seeks external members as it establishes ESG advisory committee
The Financial Conduct Authority is looking for external experts as its establishing an advisory committee to work on environmental, social and governance issues.
Government, insurers and FCA must provide clarity on BI furlough deductions if the courts cannot, says FSB
The Federation of Small Businesses has called for insurers, government and the Financial Conduct Authority to agree specific conditions for the deduction of government support from business interruption claims if ongoing litigation proves unable to give…
FCA compared to 'Rottweiler' with new AR regulation
Compliance experts are confident the Financial Conduct Authority rules to make authorised financial firms more responsible for their appointed representatives will have teeth but feel action could have been taken earlier.
Blog: It’s time to take action on the fair treatment of all vulnerable customers
Helen Lord, CEO of the Vulnerability Registration Service, and Rich Tomlinson, managing director of Percayso Inform, consider the industry's shortcomings on consumer protection, and highlight ways in which it can now take practical, cost-effective action…
Cool industry reception for regulatory interventions to solve dearth of cover
The Federation of Small Businesses has called on the Financial Conduct Authority to act in response to a survey it conducted that found that many businesses are finding it difficult to find insurance.
A ‘thorough review’ of approach towards retail customers needed as FCA unveils new Consumer Duty rules
Regulation experts have warned that firms will need to undertake a "thorough review of their current approach to retail customers" as the Financial Conduct Authority revealed the details of its Consumer Duty reforms today.
Ashley Alder appointed as FCA chair
Ashley Alder, currently the CEO of Hong Kong’s Securities and Futures Commission, has been appointed as chair of the Financial Conduct Authority by HM Treasury.
British Insurance Awards 2022: Specialist Insurance Company of the Year - Axis Insurance International
The judges commended Axis Insurance International for its strong performance and growth, and success in realigning its business following the Novae integration.
Third round of FCA strikes cancelled amid renewed hopes of union recognition
Planned strikes by staff at the Financial Conduct Authority, which had been scheduled to go ahead on Tuesday and Wednesday this week, have been cancelled after Unite the Union said it had “secured a route to union recognition.”
Blog: The importance of regulation in holding up the London market
Following the publication of the Lords' Industry and Regulators Committee findings into the regulation of commercial insurance and reinsurance regulation, Mark Huxley, non-executive director at Altus Consulting, ponders how significant regulation is at…
Brokers urged to check their processes to avoid hefty FCA fines
Brokers have been urged to revisit their controls to ensure they are designed properly and used effectively after JLT Specialty was slammed with its second fine for control failures.
Intelligence: All on board – firms must tackle representation
The Financial Conduct Authority requires listed firms to report on, and disclose, targets on how well represented women and ethnic minorities are on boards and executive management teams. Martin Friel investigates if the regulator has been too light…