A ‘thorough review’ of approach towards retail customers needed as FCA unveils new Consumer Duty rules

rules-regulations

Regulation experts have warned that firms will need to undertake a "thorough review of their current approach to retail customers" as the Financial Conduct Authority revealed the details of its Consumer Duty reforms today.

Jonathan Herbst, global head of financial services regulation at Norton Rose Fulbright, said: “Although it will take time to see the effect of these proposals on the market, it is clear at this stage

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Checking the price is right for insurance

Emma Ann Hughes examines how to prove the price is right of cover for different segments of consumers and observes it requires a whole lot more than just knowing the cost of delivering insurance products and services.

Government to consult on leasehold commission ban

In a written statement published yesterday, the Minister of State for Housing, Communities and Local Government has said the government “will go out to consultation very shortly on the detail of the Act’s ban on buildings insurance remuneration”.

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