Digital Insurance Collective
Job cuts highlighted as potential answer to digital disruption
Insurance executives are more concerned than bosses from any other industry about the disruptive impact digital technologies will have on their business over the next 12 months, according to research by consultancy Forrester.
Digital customers to almost double in Hong Kong, says Bain & Co.
According to international management consultancy Bain & Co. Hong Kong's insurers should invest more in digital to keep up with customers' demands.
Nanotechnology: Thinking small
With the use of nanotechnology increasing exponentially – up from 54 consumer products in 2005 to 1628 today — is this a positive advancement for insurers?
Roundtable: Digital: Social media: Digital debate
How has the insurance industry embraced digitalisation and social media? While some areas of technology have been embraced, can others be improved?
Aviva top of the pile for digital user experience in motor
Personal lines insurers are lagging behind price comparison sites in terms of digital user experience, financial technology company Instinct Studios has warned.
BIA Countdown: Marketing moguls reflect on 20 years of the BIAs
As part of Post’s countdown to the 20th anniversary of the British Insurance Awards in July, we spoke to the major insurers who have experienced wins in the marketing category over the years, asking them how the industry has changed since the first BIAs.
In Series: Legacy Systems: Easy access
Firms need to make it simple for customers to manage their insurance needs via the medium that suits them best. But with many insurers running on outdated legacy systems, is this easier said than done?
The insurance industry goes digital
by Mark Curtis, chief client officer at global service design consultancy, Fjord, part of Accenture Interactive
DIS 2014: Poor digital execution creates 'competitive disadvantage'
The digital revolution is a major threat to insurers that fail to adapt, according to EY’s global insurance customer leader Graham Handy.
Digital Currency: Currency in the cloud
Interest in digital currencies has been piqued as technology pioneers begin to research the insurance possibilities.
Digital Channels: The future is digital
Insurers must perform a root and branch review of their digital channels if they want to remain competitive in the coming years.
Are you ready for ‘Generation D’?
By Priskus Guentensperger, Product Marketing Manager at GMC Software Technology
Insurance and the 'Internet of Everything'
In October, research organisation Gartner declared the start of the ‘Digital Industrial Economy'.
Technology: Get smart, get appy
Insurers are widely considered to be slow adopters of new technology, but how do they fare in the world of mobile apps?
Digital Insurance Strategies: Mobile strategy vital as smartphone use increases
Google finance industry head Jo Hind has insisted that firms’ social media strategies must be handled at board level to ensure they becomes part of the corporate culture.
Digital Insurance Strategies: Online insurance fails to take off for SMEs as customers are ‘not quite ready’
Take-up of online insurance remains stunted among small and medium-sized enterprises, according to a panel of speakers at Post’s Digital Insurance Strategies conference.
Digital Insurance Strategies: Digital strategies are a must, not an option
Insurer boards should consider “what they are going to do” in terms of developing their digital strategies, rather than “whether they should do it”.
Digital Insurance Strategies: Bennetts reaps the benefits after setting up its own social media site
Insurance firms must embrace social media sites such as Facebook and Twitter as a means of “getting in front of” and engaging with customers – but they are no match for setting up a social media site of one’s own.
Advocacy key to cutting advertising cost say marketers
Advertising amounts to additional costs that consumers should not have to pay through their insurance premiums, according to Digital Animal finance product director Nigel Godfrey.
Video on demand: Data enrichment - creating true customer insight and intelligence
Data enrichment affects every facet of an insurance business, and done well can play a major role in companies gaining a competitive advantage.
Firms that allow employees to use their own mobile devices will profit, claims BT report
Over 80 per cent of IT managers think that enterprises with a bring-your-own-device policy hold a competitive advantage over other organisations, according to research commissioned by BT.
Digital Insurance Strategies: Online commercial market primed for lift-off
Businesses in the UK are ‘crying out’ to buy commercial insurance online, despite claims to the contrary from industry commentators.
Digital Insurance Stategies: Industry-wide smartphone claims app is way forward
Technology-savvy experts believe the introduction of an industry-wide smartphone claims app could improve take-up.
Digital Insurance Strategies: Boards need to see ROI from digital innovations
RSA direct arm More Than has delivered "six-figure" savings in a matter of months with its online renewal system, driving "huge benefits" for the business.