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Chubb

Chris Rash, AIG

Chris Rash has had to navigate a turbulent start to his tenure as CEO of AIG UK, with the hiring of John Neal as the insurer’s president called off and speculation mounting about a potential takeover.

Mark Roberts, Chubb

Few insurance executives have in recent times found themselves at the intersection of consolidation, technology and underwriting discipline quite as visibly as Mark Roberts, division president for UK, Ireland and South Africa at Chubb.

Claims service improves but gaps in delivery remain

Claims improvement in the UK in Q3 was sluggish, according to Andrew Gunn, head of operations at Gracechurch, who notes that visible effort of human handlers – not just digital tools – remains critical to satisfying brokers and their clients.

Top 50 Reinsurers of 2025 revealed

Swiss Re’s adoption of IFRS 17 has propelled it to pole position on this year's Top 50 Reinsurers ranking, which Christopher Pennings, financial analyst at AM Best observes, highlights how the new accounting standard continues to reshape global…

How insurance fuels the global shift to cleaner energy

As governments and activists call for faster climate action, Damisola Sulaiman digs deep into how the insurance industry is quietly enabling the net zero transition by unlocking investment, managing emerging risks, and helping high-emission sectors go…

A giant leap forward for bancassurance

What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.

Claims service improves but regional delivery varies

The general insurance market overall is continuing its improvement in claims service at the start of 2025 but there is massive variation between the best and worst performing providers plus significant variations depending on where brokers are located in…

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