Barclays
Honcho backed by start-up fund
Aggregator disruptor Honcho has been backed £50,000 by an SME fund from Barclays.
Interview: Ali Crossley, BGL
In less than a year in her new role as managing director for Junction and BGL Customer Services, Ali Crossley has helped implement more than 100 digital improvements across the group's brands.
Beazley appoints Nationwide chair David Roberts to lead board
Lloyd’s of London insurer Beazley has appointed top banking executive David Roberts as its new chairman.
Barclays positive on RSA prospects
Analysts at Barclays have indicated that RSA is on track to meet its growth targets following a meeting with senior management.
Digital Insurance Collective: Firms need to find new kings and queens to lead innovation
Insurers need to eliminate barriers and promote the customer over profit - no matter whether it is an “anathema” to the current status quo - to succeed in digital.
FCA finds PPI complaints rise but other GI concerns continue to fall
Payment protection insurance complaints have increased but general insurance claims outside of this category have continued to fall, according to the Financial Conduct Authority's latest report.
Claims Club: Mobile phone payments key to improving satisfaction scores
Insurers need to wake up to the growing trend of customers using their mobile phones as a “unique” ID, which could help speed up claims payments and improve satisfaction scores.
Cega to enable Barclays to pay claims via smartphones
Cega Group and Barclays Pingit have joined forces to send payments to customers using only their mobile phone numbers.
Davies and Garwyn tight-lipped on acquisition rumours
Loss adjusters Davies and Garwyn are refusing to be drawn on growing market speculation of an acquisition, with Davies as the senior partner.
Career development: Insurers battling apprenticeship ignorance
More than a quarter of insurance companies are planning apprenticeship schemes for 2013, but 76% of young people are unaware of such options, according to research from Barclays.
Banks in £1.3bn insurance mis-selling pay-out scheme
The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s card protection and identity…
Barclays ends PPI complaints handling contract with Deloitte
Around 300 staff employed by Deloitte to handle payment protection insurance claims for Barclaycard were told their contracts would finish a month earlier than scheduled, The Times reported.
SSP appoints marketing director to drive brand reputation
Pam Wilde has taken up the position of marketing director at insurance technology provider SSP.
Post Intelligence – company profile: Barclays
Produced by Post Intelligence in association with Brook Intelligence, this comprehensive company report highlights Barclays’ strategy and performance in 2013.
Towergate shrinks full year losses to £6m
Towergate has improved its figures for the year ending 31 December, declaring a pre-tax loss of £6.1m, despite worsening performance from its network division.
Banks’ PPI problem sees insurance complaints on the rise once again
Consumer complaints about payment protection insurance are continuing to rise, with the total number of complaints in the second half of 2012 increasing by 5%, compared with the previous six months, to 2.17 million.
Canopius to sell off Bermuda operation
Canopius has entered into definitive agreements to sell all of its shares in Canopius Bermuda to institutional investors.
Allianz lands Barclays commercial deal
Barclays has selected Allianz as the provider of commercial SME products for its UK customers.
Last Delta Lloyd shares earn Aviva £350m
Aviva has priced its remaining stake in Benelux insurer Delta Lloyd at €12.65 per share, which would amount to gross cash proceeds of £353m.
Barclaycard director joins BGL
BGL Group has appointed Catherine Lynch, pictured, as human resources director.
Lloyds to set aside additional £1bn for PPI compensation
Lloyds Banking Group has earmarked a further £1bn to pay customers who were mis-sold payment protection insurance.
Libor scandal: Coping with financial fallout
The Libor scandal has rocked public confidence in the financial services sector, but what impact will it ultimately have on the insurance industry?
Barclays ringfences a further £700m for PPI compensation
Barclays is to set aside another £700m to compensate customers who were mis-sold payment protection insurance.
Barclays acquires ING Direct UK
Dutch bank and insurer ING has sold its UK savings and mortgage business to Barclays, generating an expected loss after tax of €320m.