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Barclays ends PPI complaints handling contract with Deloitte

Barclays Bank sign

Around 300 staff employed by Deloitte to handle payment protection insurance claims for Barclaycard were told their contracts would finish a month earlier than scheduled, The Times reported.

According to The Times, Barclays and Deloitte's contract for PPI claims handling was due to finish in September.

A member of staff who wished to remain anonymous told the paper staff were "very

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Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

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