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FCA finds PPI complaints rise but other GI concerns continue to fall

complaints

Payment protection insurance complaints have increased but general insurance claims outside of this category have continued to fall, according to the Financial Conduct Authority's latest report.

Complaints about PPI were up 6% in the last six months of 2015 but other general insurance complaints fell 3% over the same period to 296,505.

Including PPI, the top firms recording complaints in the

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