Accenture
BPO: Too far East?
When it comes to business process outsourcing (BPO), the message has always been clear: go east.
Accenture extends RSA partnership
Accenture has extended its contract to provide RSA UK with insurance business process outsourcing services for four more years.
RSA extends outsourcing deal with Accenture until 2015
Accenture has signed an extension to its application outsourcing, systems integration and management consulting agreement with RSA for an additional three years through 2015.
Zurich adopts Accenture solution
Accenture’s underwriting solution has been selected to support Zurich’s property and casualty insurance operations globally.
Household – aggregators: The next big thing?
After success in the motor market, the aggregators are turning their attention to household insurance. Will they manage a repeat performance? asks Jane Bernstein.
Online commercial opportunities: Better connectivity
The internet has been a feature of the personal lines market for a long time. Matthew Reed explores the reasons why commercial still lags behind.
Spotlight on talent: The youth of today
A recent Chartered Insurance Institute report was deeply critical of the insurance industry's efforts at recruiting the next generation. Rachel Gordon examines whether effective engagement is really that bad.
Climate change: Just the beginning
After the failures of the conference in Copenhagen, Rachel Gordon looks at the work done by insurers in ensuring the threat of climate change is properly addressed.
XL Insurance launches global claims system with Accenture
XL Insurance and Accenture are implementing a new centralised global claims management system to support the insurer’s operations in 25 countries.
Little loyalty in online motor
More than 80% of online motor insurance customers plan to shop around at renewal according to research by Accenture that shows these insurance buyers are becoming less loyal and more price-sensitive.
See you later, aggregator
Industry commentators are predicting a crackdown on web aggregators - but will the sites' popularity with consumers beat expectations? Rachel Gordon reports
Claims - Controlling Costs: See things differently
Identifying claims leakage is essential for insurers seeking to control costs. Sam Barrett investigates whether new analytics and data visualisation hold the key.
Accenture expands RM offering
Accenture has launched a global risk management consulting service line to help companies identify, manage and mitigate risks and make greater strategic use of risk data.
Room for more
Suppliers' one-stop-shop approach of offering everything from claims valuation through to repairs is no longer flavour of the month for some insurers, says Sam Barrett.
Aviva integrates its 12 operations in Europe
Aviva has integrated 12 European operations in a 'quantum leap' transformation that it has said will not impact its UK arm.
