Opinion
Expert Analysis: Making changes
Price comparison sites are making changes to the way they operate, embracing telematics and moving into new product lines.
Leader: A fresh start
So, spring has sprung; daffodils are in bloom, chicks and lambs are being born and even the insurance industry is seeing some stirrings of green shoots – even if the weather doesn’t quite agree.
Scottish Future: Extending damages time
Insurers north of the border may soon be having to keep claims on their books for much longer, says Laura Brain.
View from the Top: Take risks on bright young things
My two-year-old can’t talk yet, but he can give me a tutorial on the use of my iPad. There is more to this statement than a reflection on my ability to use handheld computers.
Website review: More Than’s site less than adequate
Loading times of up to 14 seconds contribute to site’s low score, says Gomez.
View from the Top: The human touch
Technology is changing the face of underwriting, but it musn’t be at the cost of traditional expertise, says David Williams.
Your say: Reforms do not go far enough
I would like to respond to the Your Say comments 'Stop harassing injured victims' and 'It's no long neck and neck' which appear in Post on 4 April 2013.
Leader: Beyond a joke
“It is understood European decision makers are poised to broaden the scope of the Gender Directive – which has also impacted the setting of premiums in the life and annuities markets – to cover cats and dogs.”
View from the Top: Biting the hand that feeds
It is only for internal reasons that large insurers are currently paring back underwriting autonomy from local underwriters and the regions.
View from the Top: Crucial differences
Technology firms that fail to grasp the differences between PI and E&O insurance put themselves at risk, says David Legassick.
Ask the expert: attractive employers
Recent government statistics show that employment is rising. Will it now be harder for me to recruit? If so, what will make my company stand out to the best candidates?
Your Say: Stop harassing injured victims
The proposal by Dominic Clayden [claims director at Aviva] to require non-fault victims to contact the at-fault insurer to give them the chance to deal with repair, mobility and personal injury issues makes third-party capture – which the Financial…
Your Say: It’s no longer neck and neck
The debate surrounding whiplash claims has become increasingly one-sided, with worrying implications for claimants.
Your Say: Driving ‘fingerprint’ to deliver data confidence to underwriters
The recent article Get Smart, Get Appy made some valid points about the adoption of apps by insurers.
Your Say: Will Citroen be the first of many?
Car manufacturer, Citroën, has recently announced its plans to fit a telematics device as standard in its C1 Connexion special edition model.
Europe View from the Top: Remaining relevant
The reinsurance industry has been a great enabler of risk-taking, supporting the development of the global economic system since the 17th century.
View from the Top: The move from West to East
As many Western insurers leave the Asian insurance sector, Patrick Chan, director and general manager of Nova Risk Services and chief operating officer at BrokersLink Asia Pacific, explains why entrepeneurs in the region are buying up assets.
Leader: Once, twice, third time’s a charm?
The idea of regulation is not new for the insurance industry. In November 1998, a government statement concluded that statutory regulation was not suitable for the general insurance market.
Penny Black's insurance week
Penny is always fascinated to hear about different forms of claims settlement, so was intrigued to learn LAS Claims Management issues so-called Tuxedo Cards where requested by claimants.
View from the Top: Get behind Steve
Congratulations to Steve White on his appointment to the role of chief executive at the British Insurance Brokers Association.
View from the Top: Going back to basics
Accidents shouldn’t be seen as an opportunity to make money, but to provide a quality service, says James Reader.
Your say: Don’t tar all fraud staff with the same brush
I applaud the Financial Services Authority’s interest in how insurers use private investigators.
Your say: Investigators aren’t the villains
I find the Financial Services Authority’s thematic review into the insurer-investigator relationship a curious exercise.
North of the Border: The new squeezed middle?
Two recent Scottish appeals have highlighted the impact of the financial crisis on damages.