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View from the Top: Complying with the spirit of the law

John O'Roarke

It is up to insurers to support government efforts to ensure personal injury claims are handled correctly, says John O'Roarke.

The referral fee ban has been in force for just over six weeks and we are beginning to see the initial effects of the legislation, which are not wholly positive. This is partly because numerous new

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Claims and Legal Forecast of 2026

The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.

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