Opinion
Editor's comment: PI breaking point
Spending most of the most recent half term indoors with nowhere to go, we turned to being creative and churned out paint pouring masterpieces, pottery-wheel egg cups (although eggs can’t fit in them) and designed our own t-shirts
Penny Black's Social World: March 2021
Sustainability, government support, and supporting digital inclusivity.
Blog: Inefficient methods have hamstrung how we do business for decades – there’s no going back now
Coronavirus has kickstarted a digital drive for businesses in the City and with light now at the end of the tunnel the insurance sector cannot revert to old ways, blogs Xceedance head of Europe, the Middle East and Africa Justin Davies.
CFC’s Graeme Newman on the vital role insurance is playing in the global fight against cybercrime
The insurance industry is rising to the challenge to help protect businesses from digital criminals and working well with government, law enforcement and the security community, says Graeme Newman, chief innovation officer at CFC Underwriting, as he hits…
Blog: Changing attitudes in consumer travel
Kelly Ward, sales, marketing and distribution director at Axa Partners UK & Ireland, considers Covid-19 driven changes in the travel industry – and the future of travel insurance.
Trade Voice: Biba's Steve White on why insurance-bashing headlines won't help small businesses
Steve White, CEO of the British Insurance Brokers' Association, argues that sweeping headlines in the wake of last month's Supreme Court business interruption test case judgment haven't helped anybody.
Aviva’s Phil Bayles on an increasing risk but a decreasing priority – a perfect cyber storm?
Businesses have been stretched and tested over the last year, and in the move to increasing their digital presence and enabling employees to work from home, they are inadvertently leaving themselves exposed to cyber criminals, says Phil Bayles, chief…
Blog: The digital healthcare risk landscape
Telemedicine has surged during the Covid-19 pandemic and insurers and brokers need to be aware of the risks, blogs CFC Underwriting healthcare underwriter Rob Panza.
Blog: Wildfires and the rising risk of ‘cascading’ natural disasters
Hélène Galy, managing director of Willis Towers Watson’s Willis Research Network, considers the growing threat of cascading risks.
Blog: Underinsurance in a hardening market
Alistair Steward, Questgates director, mulls the problem of underinsurance for businesses facing a hardening market.
My other life: Ben McBean, open water swimmer
After getting to grips with a new hobby in the nearby River Tees during lockdown, Ben McBean, an assistant claims manager in QBE's special investigations unit, completed a marathon swim in the Lake District last summer.
Carrot’s Norrie Erwin on the opportunity for telematics in claims
Telematics-based insurance has been a great British success story for young drivers, but it has failed to enthuse the mass market, says Norrie Erwin managing director of Carrot.
Blog: Defining property flood risk protection can help build flood resilience
Reparation and protection, not just post-event payouts, are key to how the insurance industry must look at flood risk, says Richard Toomey, senior manager for commercial insurance, Lexis Nexis Risk Solutions.
Rising Star: Saskia Sturges, Arc Legal
Having joined Arc Legal's claims team in 2018, Saskia Sturges has since mentored new team members and gained Chartered Insurance Institute accreditation in December.
Blog: The business interruption imbalance – and the role of advice
Bruce Hepburn, CEO of Mactavish, argues that the business interruption fallout stems from an imbalance, and questions broker accountability over advice.
Zurich’s Richard Pash says insurers must follow as going green becomes mainstream for consumers
With environmental concerns front and centre for consumers when making their buying decisions Richard Pash, UK chief customer officer for Zurich, argues that the insurance industry needs to understand the issues and deliver relevant, specific and…
Blog: Down at the bottom of the garden - insuring outbuilding offices
Wealthier individuals are making the most of their sheds and outbuildings while working from home. Iprism private clients team manager Amie Wright ponders the insurance implications of this rising trend.
Blog: From small acorns - brokers need to heed the pandemic start-up boom
The impact of an unstable 2020 is not completely bleak, with an increase in the number of UK start-ups since the pandemic began. Oliver Leyens, a director at Heath Crawford, argues brokers need to highlight the benefit of an advised sale to make sure…
Blog: Technology at the forefront of claims management
Covid-19 has impacted all areas of life but for the insurance market the fundamental shift to remote working has created new challenges and nowhere has this been more evident than in claims management, blogs Tony Russell chief commercial officer at…
Penny Black's Social World: February 2021
Charity contributions, championing cricket and continuing challenges
Editor's comment: How will the class of 2020 fare?
The traditional school ‘Class of 2020’ had a tough year – my son proudly wears his year six leavers’ hoody but thanks to Covid-19 he never got to sit his SATS or say goodbye to class mates.
Inside Out: I am a broker and a leaseholder – insurers and FCA must push for cladding crisis solution
Post invites industry insiders affected by key issues they believe insurance is getting ‘inside out’ to share their perspective and state their case for change. Here a broker talks about how leaseholders are getting a rough deal.
Willis Towers Watson’s Garret Gaughan on reputational risk
Garret Gaughan, head of the global markets property and casualty hub at Willis Towers Watson, analyses the challenges around reputational risk and the growing focus by businesses on the potential pitfalls and actions needed.
Blog: Mental health – the silent casualty of climate change
Zurich UK chief claims officer David Nichols considers the impact of weather-related claims on mental health, and what insurers, government and public bodies must do to help.