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Biba Conference Special: Returning to a new normal - supporting commercial clients and brokers in the post-Covid world

Covid impact

The Covid-19 pandemic changed the business landscape in the UK practically overnight. Jon Walker, CEO of Axa Commercial in the UK, and Elie Hanna, chief distribution officer for UK and Lloyd’s at Axa XL, discuss how insurers should be working to support clients and brokers to identify the risks and opportunities as the UK continues to open up and more businesses gradually return to the workplace.

The Covid-19 lockdowns across the UK meant that – almost overnight – many businesses went from having maybe a handful of locations to having dozens or even hundreds, as colleagues began to work

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