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Axa’s Jon Walker on smart working and relationship building

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Jon Walker, CEO of Axa Commercial, celebrates the benefits of smart working for customers, brokers and staff – along with assessing how it should be used in tandem with the best of the traditional face-to-face ways of building relationships.

It’s been a little over a year since the majority of us began working from home. Although there was little choice in the matter at the time, it’s clear now that this period of obligatory change will

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