How to create an inclusive insurance company
How to make sure the insurance industry attracts and retains a wider pool of talent is the topic of the latest Insurance Post Top Tips video, featuring Caroline Taylor, chief operating officer of Acies MGU.
In her Insurance Post Top Tips video, Taylor recommends insurers:
- Foster a culture of openness.
- Not tolerate discrimination or harassment.
- Address conscious and unconscious bias.
A lot of training needs to happen around conscious and unconscious bias, according to Taylor.
On why this education was essential, she said: “Ensuring you have different people throughout that recruitment process and that you are fishing from different ponds.
“I left school at 16. I’m from a socially disadvantaged background and I don’t have a degree.
“If I were being hired today in the insurance industry, I would find it really hard to get a job.”
Over the coming weeks, Insurance Post’s Top Tips videos will feature the industry’s leading lights, sharing simple but effective ideas that could take your insurance business and career to the next level.
If you liked today’s video, then please follow Taylor's excellent advice and use the social media buttons above to share it on LinkedIn, Facebook, or X.
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on People
Penny Black’s Social Diary: Flood Re’s bedtime stories
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping tabs on the insurance industry’s more whimsical goings-on.
Ann Owen replaces Martin as Aviva Commercial MD
Aviva has appointed Ann Owen as managing director of UK Commercial, following the departure of Dave Martin to PIB.
60 Seconds With... Woodgate & Clark's Simon Howarth
Simon Howarth, head of quadrassist at Woodgate & Clark, used to be a DJ, would like to see how the pyramids were actually built, and couldn't live without his son Charlie.
Diary of an Insurer: Aviva’s Lucy Casswell
From improving fleet safety to spotting claims trends, Lucy Casswell, senior client relationship manager at Aviva, is focused on helping clients solve problems while also enjoying the endless energy of her children and cockapoo.
Q&A: Katie Murrell, Miller
Katie Murrell, director of sport, entertainment, corporate, accident and health at Miller, outlines her plans to grow the specialist broker’s business and help event organisers navigate rising cyber, cancellation and climate-related risks.
Sheila Cameron to step down as LMA CEO
The Lloyd’s Market Association has today (4 November) announced that Sheila Cameron will step down from her position as CEO early next year.
Has the traditional non-exec director in insurance had its day?
As insurance businesses face faster-moving commercial and technological pressures, Paul Mills, co-founder of Findafractional, argues boards need to complement independent oversight with senior leaders who can roll up their sleeves and deliver change.
Big Interview: Sonya Bryson, Simplyhealth
Sonya Bryson, managing director of Simplyhealth, reflects on a career in commercial lines and reveals how she intends to convince employers and brokers that health plans offer far more than a table of benefits.