News
Pet insurance complaints hit five-year high
The latest Financial Ombudsman Service complaints data for Q1 has been released, revealing that pet insurance complaints have hit a five-year high.
Axa UK GI records £103m underwriting loss in 2023
Axa’s UK general insurance company made a £103m underwriting loss in 2023, accounts filings have revealed.
Changes at the top of FOS as Rachel Lam leaves post
Insurance Post has been informed that Rachel Lam is no longer in her position as ombudsman director of insurance at the Financial Ombudsman Service.
Brokerbility targets member GWP growth of 20%
Brokerbility MD John Dunn says that while members are on average growing at about 16% per year, he wants growth to hit 20%.
Consumer group warns of insurers overcharging vulnerable customers
The Financial Services Consumer Panel has published a research paper raising concerns that vulnerable customers may be at risk of overpaying for insurance.
Q&A: Theo Duchen, Acturis
Theo Duchen, co-CEO and co-founder of Acturis, discusses Astorg’s increased stake in the company, how best to implement artificial intelligence, and why he thinks his business is well placed to take on rivals in the US and Canada.
Lloyd’s explains how diverse talent initiative will work
Lloyd’s head of culture Mark Lomas has outlined how the Inclusive Futures education and workplace initiatives will operate in practice.
Ageas UK achieves 49% growth
Ageas Group has published its results for HY 2024, revealing that Ageas UK has seen “strong growth” in the first half of the year.
Dagenham blaze highlights ongoing high-rise fire safety problems
After a fire tore through a multi-storey building in Dagenham, East London, insurers have observed new notifications regarding building fire safety defects continue to trickle in, and cladding problems highlighted by the Grenfell Tower blaze remain.
Insurers that paused EDI work told to redouble efforts
The insurance industry may need to renew ethnicity and disability data collection efforts due to Labour’s diversity pay reporting proposals.
Ecclesiastical prises Carey away from Allianz
Ecclesiastical has appointed Allianz’s Dave Carey as managing director of its intermediary business.
Biba brings in Pen’s Downey to replace retiring Manchester
British Insurance Brokers’ Association CEO Graeme Trudgill has announced Pen Underwriting’s Tom Downey will take Charles Manchester’s seat on its Network and Managing General Agents advisory board.
UK riot damage racks up £250m insurance bill
Insured losses from the recent UK riots will be at “manageable levels” of less than £250m, according to Morningstar.
Ardonagh buys broker; Compass offers beach hut cover; Minster Law’s hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
RSA’s cloud solution; Allianz’s new stadium; Gallagher’s managing director
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Tributes paid to Jonathan and Judy Bloomer
Tributes have been paid to Hiscox chair and former Prudential CEO Jonathan Bloomer, who was among those killed when a yacht sank in the Mediterranean earlier this week.
Travel claims payouts top £500m in 2023
The Association of British Insurers' latest claims data has revealed insurers dealt with 574,000 travel insurance claims last year, totalling £511m. tish Insurer’s latest claims data has revealed insurers dealt with 574,000 travel insurance claims last…
Fraudster who repeatedly targeted RSA is jailed
A man who repeatedly filed fake home insurance claims to RSA for broken phones, laptops and televisions using a variety of false identities, has been jailed for 20 months.
Hiscox chair Bloomer confirmed dead in yacht tragedy
Italian authorities have recovered the bodies of Hiscox non-executive chair Jonathan Bloomer and his wife Judy from the wreck of a sunken yacht off the coast of Sicily.
FCA uncovers little progress on Gap insurance value
The Financial Conduct Authority has today (21 August) released its latest fair value measures data, which shows while there has been progress on the proportion of premiums paid out in guaranteed asset protection claims, it is still low.
Lloyd’s COO put in charge of Blueprint Two following delays
Lloyd’s chief operating officer Bob James has been appointed as CEO of Velonetic, the London Market Joint Venture delivering Blueprint Two.
Lycetts appoints Ian Barclay as CEO
Lycetts has announced the appointment of Ian Barclay as its new CEO, succeeding Charles Foster.
Hiscox chair and wife among missing yacht passengers
Hiscox chair Jonathan Bloomer is among six people missing following the sinking of a superyacht of the coast of Sicily on Monday.
Action to avoid prison overcrowding to impact insurance claims
Operation Early Dawn, which will allow prisoners to be held in police cells rather than prison accommodation, may create several problems for insurers from a claims and practical perspective, a legal expert has warned.