News
Brettell reshapes Zurich Municipal for evolving risks
Four years on from taking charge of Zurich Municipal, Amy Brettell has revealed how the specialist insurer has undergone a fundamental transformation to help it best serve public sector and voluntary organisations facing increasingly complex risks.
Post’s Sulaiman wins WTW media interview award
Former Insurance Post senior reporter Damisola Sulaiman has been named Risk Profile Interviewer of the Year at the 2026 WTW Media Awards, recognising work she produced while at the title.
Marco Distefano departs Axa UK
Marco Distefano, managing director of retail home and motor at Axa UK, has departed the business, Insurance Post can reveal.
Defra sets out vet reforms to ‘radically modernise the industry’
The Department for Environment, Food and Rural Affairs has today (9 July) set out what it calls “the most significant overhaul of veterinary regulation in six decades”.
Copart promotes UK CEO Pocock to president
Copart has promoted UK CEO Jane Pocock to president, effective as of 1 August.
Minster Law reports 230% uptick in alternative dispute resolution
The motor claims insurance industry should become more proactive with using alternative dispute resolution (ADR) to cut costs and court waiting times, says Minster Law’s chief commercial officer Paul Taylor as the law firm reports a 230% year-on-year…
British Insurance Awards 2026 winners revealed
Triple winner QBE was crowned General Insurer of the Year and Dame Sue Langley, the Lady Mayor of the City of London, picked up the Achievement Award at the 2026 British Insurance Awards last night (8 July).
FCA insists delegated authority review isn’t challenge to MGAs
The Financial Conduct Authority’s work around outsourced and delegated authority work is not to challenge the model, but more to gain an understanding of the way the sector works.
Hyperexponential to launch agentic AI underwriting tool
Hyperexponential is launching an artificial intelligence-powered underwriting tool that advances submissions from email to a fully priced risk.
QBE’s Wallace on IUAD’s lasting legacy in dementia fight
Insurance United Against Dementia has evolved from a fledgling fundraising campaign into the insurance industry’s recognised source of support for the neurocognitive disorder, according to founding board member Chris Wallace.
MGAs warned insurer tech could erode their advantage
While the delegated authority sector remains in “rude health”, Managing General Agents’ Association conference speakers yesterday (7 July) warned insurers’ technology investments could threaten MGAs’ competitive edge.
Insurers told to brace staff for AI disruption
Artificial intelligence will reshape rather than replace many roles, provided insurers invest in training and encourage employees to experiment safely, according to panelists at the Managing General Agents' Association conference.
London Market Group reveals collapse in early careers hiring
Early careers hiring in the London market has fallen by almost a quarter, with another 25% decline forecast next year, prompting warnings that under-30s could account for just 7% of the workforce within a decade.
Duck Creek buys Send to bolster AI underwriting platform
Duck Creek Technologies has bought underwriting orchestration specialist Send Technology Solutions, creating what the company claims is the insurance industry’s first agentic underwriting-to-core platform.
ACSO director Matthew Maxwell-Scott passes away
Executive director of the Association of Consumer Support Organisations, and CEO of the recently launched Consumer Legal Association, Matthew Maxwell Scott, has passed away aged 49.
MGAs ‘must have a plan B to survive soft market’
While he said the MGA market is “one of the most exciting and consequential inflexion points” in his 50-year career, McGill chair Jon Lloyd said “we will now see who the real players are in a soft market”.
Winslow named CFC CEO as O’Shea steps down
CFC has hired former Direct Line Group chief executive Adam Winslow as group CEO, succeeding Louise O’Shea who is stepping down.
Petplan named insurer with the most satisfied customers
Petplan, Nationwide Insurance and Saga Insurance are the providers with the most satisfied customers, according to the latest survey conducted by the Institute of Customer Service.
FCA review calls for ‘trusted’ AI agents in insurance
A Financial Conduct Authority review into the use of artificial intelligence has both warned of the amplification of fraud and cyber risks and said “trusted agents” could help consumers through addressing protection gaps as well as switching firms.
John Lewis relaunches motor insurance offering
John Lewis Money has relaunched its car insurance proposition following the overhaul of its insurance business earlier this year.
Allianz’s MGA; Policy Expert’s capacity; Clear’s CCO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Jensten’s Birch says M&A drive ‘will not slow down’
Gareth Birch, who recently joined Jensten from Gallagher as CEO for broking, has told Insurance Post that M&A “will not slow down” as he is tasked with bringing together the acquired businesses under one operating model.
Aviva calls for forward-looking climate risk modelling
Insurers are relying too heavily on historical risk data, contributing to a widening protection gap as climate-related losses become more frequent and severe, according to Aviva.
Post’s Luckham scores hat trick at Biba Media Awards
Tom Luckham, senior reporter of Insurance Post, picked up three trophies including Journalist of the Year at the British Insurance Brokers’ Association's Journalist & Media Awards.