News
Insurance broker jailed after pocketing customer payments
An insurance broker who diverted payments totalling more than £133,000 into his own personal bank account has been sentenced to more than five years in prison.
Lessons to learn from Lloyd’s investigation into Neal
Editor’s View: Lloyd’s examination of former CEO John Neal’s conduct raises difficult questions about oversight, culture and transparency, which Emma Ann Hughes argues the insurance market can no longer afford to shrug off.
Climate activists disrupt S&P insurance conference
Climate change protesters disrupted S&P Global Ratings’ European Insurance Conference in London this afternoon (20 November), forcing multiple pauses to the programme.
Zurich’s Clayton named IFB chair
Zurich UK’s Scott Clayton has been named chair of the Insurance Fraud Bureau, with effect from 1 January 2026.
Premier Insurance policies to end in December
The joint administrators for Premier Insurance Company Limited plan to end policies on 1 December 2025, according to an update from the Financial Conduct Authority issued today (20 November).
Lloyd’s opens investigation into Neal’s workplace relationship
Lloyd’s has opened an investigation into the conduct of former CEO John Neal, after rumours of a workplace affair swirled.
Q&A: Jake Wells, Meshed
Jake Wells, co-founder and chief operating officer of Meshed, discusses the insurtech’s vision of providing high quality service to small-to-medium businesses through the artificial intelligence-native broking platform.
Ripe enters holiday homes market with Schofields acquisition
Ripe has acquired holiday homes insurance specialist Schofields Limited, marking its entry into the holiday homes space, subject to regulatory approval.
Davies CEO warns agentic AI investment ‘imperative’ for survival
Davies group CEO Dan Saulter has argued investment in agentic artificial intelligence is an “imperative” and not an “option”.
Claims fraud interceptions continue to top £1bn
£1.16bn worth of fraudulent general insurance claims were identified in 2024, according to the Association of British Insurers’ latest data.
AIG cancels John Neal’s president appointment
AIG has announced John Neal will no longer be joining the insurer as president next month due to personal circumstances.
Jensten buys broker; Pen's renewables product; Zurich UK's head of compliance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Axa CIO reveals ROI on AI
Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova.
ABI urges MPs to hardwire insurance into national resilience
The government must embed insurers at the heart of national resilience planning and involve the sector at the earliest stage of major policy decisions, Association of British Insurers director general Hannah Gurga told industry leaders.
Markel names MD for new London Market business
Markel Insurance has today named Rohan Davies as managing director of its newly created London Market business.
Laka raises £14.1m in series B round
Laka has raised £14.1m in its series B funding round, following the green mobility insurer securing a £6.5m venture debt facility from HSBC Innovation Banking.
Government introduces Bill to bolster cyber resilience
The UK government has today (12 November) introduced a new Bill to parliament aimed at strengthening cyber security for the nation’s essential public services.
MPs call for more clarity on leasehold insurance fees
During a recent parliamentary debate, MPs shared horror stories of constituents dealing with their property management firms and insurers.
Which? names and shames insurers with low claims acceptance rates
Which? has found continued hesitancy from home insurers when accepting claims.
Biba welcomes government’s signposting initiative
The British Insurance Brokers’ Association has welcomed the financial inclusion strategy from government which outlines a total signposting initiative to improve access to insurance.
Aon expects new AI tool to cut claims resolution time by up to 20%
Aon is targeting a 10 to 20% improvement in its claims resolution time in the first year of deployment of its new artificial intelligence claims tool.
‘Modular’ SME policies could be key to fighting underinsurance
Simplified and modular insurance policies could help abate underinsurance in SMEs, according to Hiscox’s group chief underwriting officer Joanne Musselle.
Mutual calls for cash from members following Grenfell fallout
Wren Insurance Association, which specialises in insuring architectural firms, has demanded more money from its members as it continues to struggle with claims relating to the Grenfell tragedy back in 2017.
Allianz to open four broker hubs
As a way to ‘stay relevant’ to brokers, Allianz Commercial’s chief distribution officer Nick Hobbs has revealed the measures the insurer has taken, including plans to open four new broker hubs.