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State of the Nation: Lloyd's and the London Market: Deepening the talent pool

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The second part of the research asks what diversity means to Lloyd’s and the London Market and how can it attract young talent and people from outside the profession into insurance?

For the insurance industry, London is infamously built upon a cluster of talent and expertise that lies within the City’s square mile, an area packed with underwriters, brokers, loss adjusters

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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