Commercial
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Spotlight: Personalisation - Exemplary experience, the route to differentiation
If you get your customer experience right, there is the potential to create real differentiation. Tim Hood, vice-president for Europe, the Middle East and Africa and Asia Pacific for Hyland, highlights why insurance companies need to personalise,…
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
LV and Allianz saw £22m claims hit from floods and storms in July
The floods and storms across the UK last month cost Allianz and LV £15m and £7m respectively, Allianz CEO Jon Dye told Post.
Stonegate pub chain 'has no further claim' argue insurers in £845m BI case
MS Amlin, Liberty Mutual and Zurich have argued that pub chain Stonegate “has no further claim” against them and that even if it did, its £845m claim estimate is “hugely overstated”.
Government to shoulder cost of live events Covid cancellations with £750m insurance scheme
The UK government has struck a deal with Lloyd’s insurers to ensure live events will be able to purchase cover for cancellation due to government Covid restrictions from next month.
Axa launches digital claims; Moody's strikes deal for RMS; ABI reports motor rates at five year low; industry bodies warn on escape of water; and MS Amlin invests in ESG MGA
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Securing peace of mind in the wellbeing sector
Peach Pi underwriter Maria Naghshbandi considers the cover and claim minefield for practitioners operating in the widely unregulated wellness sector.
Analysis: Cyber cover and the ransomware factor
Global cyber insurance pricing increased by 32% over the last year, research suggests, as insurers refine their approaches and some experts argue the full benefits of the cover are yet to materialise.
US DOJ investigation 'credit negative' for Allianz says Moody’s
The US Department of Justice is investigating the Structured Alpha funds managed by Allianz Global Investors, which according to Moody’s “increases the risk of a material financial and reputational fallout”.
Insurance Post TV: Will claim volumes ever return to pre-pandemic levels? Featuring Allianz, NFU Mutual, RSA and Zurich
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Hiscox shifts cyber insurance stance as it posts $133m H1 profit
Hiscox is seeking to cut its reinsurance exposure to cyber-attacks and refocus its retail cyber insurance portfolio on smaller businesses amid the global surge in ransomware attacks.
Lloyd’s hit with second green paint attack
One person has been arrested after throwing green paint at Lloyd’s Kent offices, with Insurance Rebellion claiming responsibility.
Blog: Not everyone wants their day in court - why the whiplash reforms can benefit from ADR
The Official Injury Claim portal was launched to the public two months ago, but Tim Wallis, chair of Trust Arbitration, suggests the introduction of alternative dispute resolution might be necessary for claimants, insurers, and law firms to realise the…
Aon expects $350m of extra costs after WTW deal termination
Aon expects additional charges of up to $400m (£288m) from the cancelled Willis Towers Watson deal.
Rash of high value claims anticipated after London floods deluge basements
Loss adjusters have identified high-value claims after flash floods in London affected commercial and residential buildings, in particular properties with extensive basements.
Analysis: The importance of diversity and inclusion in claims
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers' needs.
Insurtech investment up 89% in Q2; Flock completes series A raise; McLarens takes team from Crawford; Zurich arm expands into UK
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aon lays out exec committee after WTW deal failure
Aon has established a new executive committee following the Willis Towers Watson acquisition termination.
Lloyd’s unveils roadmap to cross-industry net-zero
Lloyd’s of London, which on Wednesday was targeted by climate activists wielding green paint, has published a roadmap detailing steps to push industries towards net-zero.
Briefing: Dye, Stovin, Masojada and now Reader, is a ‘pangdemic’ reshaping the CEO landscape in UK insurance?
There appears to have been an unseasonally large amount of turnover at the top of UK insurers recently. Jonathan Swift suggests this could be down to something he is calling the 'pangdemic'.
Hiscox/HAG arbitrators said furlough should not be deducted from BI payouts
The arbitrators who heard the dispute over business interruption claims between Hiscox and the Hiscox Action Group said that furlough payments ought not to be deducted from claims awards, Post can reveal.
Analysis: Insuring NFTs
Non-fungible tokens have soared in value and popularity but insurance protection for the digital assets remains up in the air.
Q&A: Clare LeBecq, Specialist Risk Group
Clare Lebecq stepped down from her role as London Market Group CEO at the end of April to become group chief operating officer at Specialist Risk Group. Stephanie Denton spoke to her about why the role attracted her and how she still plans to be vocal on…