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Interview: Robin Smith, We Go Look

Jonathan Swift speaks to We Go Look CEO and co-founder Robin Smith about building an on-demand business that handles insurance claims and why the Crawford & Co acquisition means she has more time now for the "fun stuff"

We need to talk about fire claims

With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…

AIG's Anthony Baldwin on claims, actually

Technology and innovation are important to the insurance sector but Anthony Baldwin, CEO of AIG, says while concentrating on these insurers must not lose sight of what is important to the customer: the claim.

Political risks: Halting new threats

Businesses with domestic and international footprints are increasingly demanding protection from political risks. But, as the threats have changed in recent years, so has the cover that serves to protect against them

Interview: Conor Brennan, Zurich UK

Zurich has seen a seismic shift in the last year. A group-wide restructure also saw a reworked operating model in the UK, with commercial, general insurance and life businesses under a single leadership.

Legal Update: New technology risk in construction

Construction professionals using unproven technologies may inadvertently affect their professional indemnity cover if they fail to disclose all relevant information to their broker and to keep their insurer in the loop, warns Hannah Cane, partner and…

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