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Analysis: Modernising the market: how Lloyd’s of London is grappling with the task

London financial district

Lloyd’s of London is again proving its appetite for development

Modernising any business is not any easy task. Modernising a 300-year-old London insurance market is a feat many thought almost impossible. Yet, a year into its modernisation strategy, Lloyd’s of

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Lloyd’s probe deepens after Clement promotion cleared

Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.

Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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