Column
MGAA’s Keating on missed opportunities
Trade Voice: Michael Keating, CEO of the Managing General Agents’ Association, argues claims must shift from operational afterthought to strategic priority as regulation tightens, data gaps persist, and trust in delegated authority models is tested.
Diary of an Insurer: Davies’s John Salt
John Salt, group chief product officer at Davies, is steering artificial intelligence governance and consolidating claims systems while still finding time for family curry nights.
Penny Black’s Social Diary: Lloyd’s tours; Ageas’s chocolate
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
Last lockdown claims ends a defining era for insurance
View from the Top: Karl Helgesen, COO at Intact Insurance, reflects on the lasting impact of Covid-19 on the insurance sector, as the limitation period for for lockdown claims comes to an end.
Throwback Thursday: Brokers must declare links
Insurance Post’s Throwback Thursday steps back in time to April 1976 to remind you what was going on this week in insurance history when rules required brokers to declare their links to insurers.
How to retain London’s position as the world’s leader in risk
Trade Voice: Christopher Croft, CEO of the London and International Insurance Brokers Association, on how the London market must modernise and evolve to sustain growth.
Diary of an Insurer: Aviva’s Anna Stone
Step inside Aviva’s archive with group archivist Anna Stone, who gives colleagues and the public a window into the people, places, and stories that have shaped the insurance giant.
Penny Black’s Social Diary: Boshers’ boxes; Duck & Waffle’s dish
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
How insurers can prepare for tomorrow's risks
View from the Top: Ailsa King, chief client officer for Marsh UK, explains how carriers can keep on top of a rapidly evolving risk landscape.
Throwback Thursday: Insurer takes helm of Post
Insurance Post’s Throwback Thursday steps back in time to April 1976 to remind you what was going on this week in insurance history when the publication’s future was reshaped by a new editor.
IFB’s Jallow reveals new strategies to fight insurance fraud
Trade Voice: Ursula Jallow, director of the Insurance Fraud Bureau, warns fraud never stops evolving but by collaborating, sharing intelligence, and embracing smarter technology, the insurance industry can stay ahead.
How insurers should navigate political risks and policy signals
View from the Top: Jason Harris, CEO of QBE International, breaks down key risks and priorities for insurers ahead of a busy year of elections.
Throwback Thursday: Insurer complains about red tape
Insurance Post’s Throwback Thursday steps back in time to April 1976 to remind you what was going on this week in insurance history, when an insurer’s chairman called the government’s approach into question.
Is the talent challenge in loss adjusting perception or reality?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, on why the industry’s talent troubles are not insurmountable.
Diary of an Insurer: Admiral’s Scott McCammon
Scott McCammon, head of motor repair at Admiral, starts his week with a drive to Manchester to visit the insurer’s co-branded repair centre, before ending it on the school run discussing dinosaurs.
Penny Black’s Social Diary: Acrisure’s tournament; Haz’s lamb
Penny Black share the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Throwback Thursday: Churchill’s pet plan
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when Churchill was hoping to buy Petplan.
Road safety reform must not overlook life after an accident
Trade Voice: Sue Brown, chair of the Motor Accident Solicitors Society, argues that victims of road traffic collisions must be front and centre in mind in policy discussions.
Diary of an Insurer: Belfor UK’s Bob Smith
Only two months into his role as leak detection operations manager at Belfor UK, Bob Smith is already putting his 18 years of leak detection and operations management experience to work.
Penny Black’s Social Diary: Yutree’s arrest; Convex’s spread
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
How AI can help build the insurance workforce of the future
View from the Top: Amanda Vaughan, chief people officer at Axa UK & Ireland, outlines how UK labour market challenges are fuelling demand for new capabilities from the insurance workforce.
Throwback Thursday: Cila conference cancelled; OJ denied
Insurance Post’s Throwback Thursday steps back in time to March 1996 to remind you what was going on this week in insurance history when the Chartered Institute of Loss Adjusters pulled the plug on an event and an insurer said no to OJ Simpson.
Why regulatory alignment is a step in the right direction
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, says the objectives of the regulator are lining up with the needs of Biba's membership.
Diary of an Insurer: Charles Taylor’s Nikki Richmond-Jones
Nikki Richmond-Jones, claims and assistance director at Charles Taylor Assistance, juggles global teams, complex medical repatriations and dreams of bamboo rafting with her children.